Claims solutions

Our team ensures clients receive the most value for their dollar at the claim level – and the best results for their employees, customers and physical assets. We offer strategic solutions designed to simplify the process and ensure the right level of care for workers’ compensation, liability, disability, absence and property claims.

Workers’ compensation

Sedgwick’s integrated approach to workers’ compensation claims management brings together jurisdictional, clinical, return to work and settlement expertise to build a successful program.


For nearly 50 years, Sedgwick has been helping employers answer virtually every question there is about workers’ compensation. As a result, our clients experience some of the best outcomes and lowest overall claims costs. Our integrated workers’ compensation approach helps employers improve the claims process. We have experience in nearly every type of industry, in every region, providing the broadest range of programs and services.

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Managed care

Employers are seeking quality care centered on helping each employee recover, get back to their life, and return to work. Sedgwick’s managed care services are tailored to meet the needs of clients and consumers and smoothly integrate into new and existing claims programs, offering the best quality and value in the industry.

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Disability + absence

As the largest provider of disability and absence management solutions, Sedgwick offers a combination of services covering every possible time away from work scenario. Our clients count on us to support and improve the health and productivity of their workforce in a way that is cost-effective, efficient and compliant. We treat each employee with compassion and respect, focusing on their overall health and wellness. U.S. employers can also manage compliance with complex federal and state regulations regarding leave of absence and job accommodation using our LeaveLink® and ADALink® software solutions.


Our team has extensive experience helping employers manage short- and long-term disability claims. Taking care of people is at the heart of what we do; we advocate for overall health and wellness and help provide guidance through an unfamiliar process.

Leave (FMLA, paid leave, jurisdictional)

Sedgwick helps employers manage all types of leave, including state, federal and municipal leave, such as family and medical leave, paid time off, sick time, vacation, military service and employer-specific policies.


Our experts can develop and refine a custom unemployment compensation cost control program specifically for each company, ultimately resulting in maximum cost effectiveness with minimal time invested by personnel.


Whether a person slips in a store, a patient is injured in a medical facility, or a customer believes a product they purchased might be defective, the Sedgwick team is here to take care of each of them. Our unique service approach ensures brand protection and early resolution. Regardless of the type of industry, Sedgwick brings creative solutions to help our clients take better care of their customers.

General liability

With one of the largest groups of liability experts in the nation, Sedgwick stands ready to support and resolve the challenges employers face every day.


As the leading provider of auto liability claims administration services for nearly any type of transportation program, Sedgwick is able to offer seamless, integrated third party claims management services for commercial leasing firms, corporate vehicle fleets, vehicle manufacturers, vehicle dealers, trucking and transportation companies, public entities and commercial lines carriers.


Clients choose Sedgwick because of our expertly managed approach to product liability claims management. We can support large-scale product recall efforts and smoothly resolve complex liability concerns, but we are also equipped to support clients’ unwavering need to defend their brands and corporations from unfounded, untrue or unsubstantiated claims. We help clients make well-informed decisions about how to manage each situation.


Healthcare risk managers are being pushed to find innovative ways to reduce risks, ensure compliance, and prevent adverse events. We offer highly innovative services and customized, performance-based solutions. Our professional liability experts have clinical, insurance and legal backgrounds. Their knowledge and experience help clients reduce costs, maximize resources, and achieve financially sound programs.


Sedgwick offers customized credit card, warranty and loyalty solutions that create a long-lasting bond between clients and their customers. We develop brand-building products that generate incremental revenue, create powerful reward and loyalty programs, ensure brand affinity and maximize the lifetime value of relationships. We help businesses achieve their goals through better connections – front-line customer service, telephonic and web interfaces, extended warranty services and more.


Sedgwick’s property and loss adjusting team offers global expertise in property insurance claims and solutions for commercial and residential markets. We specialize in large/complex losses, large domestic and international commercial risks, middle market commercial property losses, and real estate, residential and catastrophic losses. Our forensic engineering team provides analyses and origin and cause investigations. As catastrophes hit, or as other needs arise, we are able to mobilize our
resources around the world to quickly respond and help our clients restore their infrastructure and livelihood.


Increasing claim severity and litigation have intensified the need to innovate within the liability risk and claims world. With one of the largest teams of liability experts in the nation, Sedgwick supports and resolves property, general, auto, product and professional liability claims, and helps our clients maintain brand protection in times of crisis.

Emergency response

When a catastrophic event occurs – no matter what time of day or night – Sedgwick’s emergency response team can help coordinate the investigation and response. A call to our always-open emergency response hotline deploys claims and legal experts to help control the loss, offer assistance to those injured, and protect each client’s legal interest, employees and brand.

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