Scott Rogers

President, Client Services

Sedgwick has grown and evolved during my tenure through the passion, enthusiasm and commitment of our colleagues. I genuinely believe that every day we set out to do something special and deliver on the promise. That power of us drives the organization and is reflected in the results we achieve with and for our clients. Because of this we are fortunate to call many of the largest, most sophisticated and successful companies in America our client partners.

Bachelor of Science, Business Administration and finance, the University of Massachusetts

Location: Boston, MA
Areas of expertise: Claims management
Workers' compensation
Media
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Article
October 15, 2019
Scott Rogers
President, Client Services
The Essence of Service Partnerships: Identifying and Selecting the Right Service Partner

Sedgwick Chief Client Officer Scott Rogers authored this article

October 15, 2019 by Scott Rogers, President, Client Services
Sedgwick edge
April 20, 2018
Scott Rogers
President, Client Services
Engaging employees throughout their recovery

Whether the employee has a workers’ compensation or disability claim, a self-service tool can give them quick and easy access to claim information, and help make a complex system easier to understand. Coupled with communications from their claims tea…

April 20, 2018 by Scott Rogers, President, Client Services
Sedgwick edge
December 07, 2017
Scott Rogers
President, Client Services
Transcending the challenges of 2017

GOOD HEALTH EMPOWERMENTS Of the many challenges to general health and well-being of our citizens, the most urgent is the soaring opioid epidemic, which causes 91 deaths each day and costs our nation an estimated $53.4 billion each year.1 The Trump ad…

December 07, 2017 by Scott Rogers, President, Client Services
Blog
August 17, 2016
Scott Rogers
President, Client Services
Using data to drive operational solutions

We are just a few days away from the 2016 Workers’ Compensation Educational Conference which will be held on August 21 – 24 in Orlando. Once again, I am looking forward to the opportunity to host a panel that is exploring a very important industry to…

August 17, 2016 by Scott Rogers, President, Client Services
Blog
March 25, 2016
Scott Rogers
President, Client Services
The advocacy advantage

Workers’ compensation is complex, process-intensive and sometimes confusing -- as we in the industry know. When an injured employee who is unfamiliar with it attempts to navigate the system, the complexities can be daunting, sometimes leading to fr…

March 25, 2016 by Scott Rogers, President, Client Services
Blog
December 18, 2015
Scott Rogers
President, Client Services
Protecting your brand

Whether it is a product recall, cyber attack or customer accident, companies work hard to protect their brands. They want to make sure that everything communicated and shared with their marketplace – customers, employees, investors and media – can …

December 18, 2015 by Scott Rogers, President, Client Services
Sedgwick edge
December 14, 2015
Scott Rogers
President, Client Services
Advocacy: Secrets to employee re-engagement

This expanded approach involves being an advocate for the employee by listening, communicating, providing information and proper medical care, explaining how this complicated process works – and being there to assist them at every turn. From the time…

December 14, 2015 by Scott Rogers, President, Client Services
Blog
July 26, 2015
Scott Rogers
President, Client Services
Big data: Analytics and trends

I think by now most would agree that “big data” is more of a catch phrase that encapsulates all things data, including interconnectivity of data repositories, trend analysis, benchmarking, predictive analytics and claim level interventions. Big dat…

July 26, 2015 by Scott Rogers, President, Client Services
Blog
April 28, 2015
Scott Rogers
President, Client Services
Social media and risk managers?

Social media and risk managers are still not words often heard together. As I prepared for my Risk and Insurance Management Society (RIMS) 2015 session entitled, “Watch this: Social media's impact on claims strategies,” I became increasingly a…

April 28, 2015 by Scott Rogers, President, Client Services
Sedgwick edge
April 13, 2015
Scott Rogers
President, Client Services
Protecting your brand

If there is a product recall or some sort of brand-related situation, customer service and compassion are the two primary factors – first and foremost. A company’s response must include a risk management element that involves analyzing and funding th…

April 13, 2015 by Scott Rogers, President, Client Services
Article
August 14, 2014
Scott Rogers
President, Client Services
Measuring risk management performance

WCEC session preview looks at how organizations measure the quality and performance of their risk management programs

August 14, 2014 by Scott Rogers, President, Client Services
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