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Leonardo Ponciano

Operations Manager
Leonardo Ponciano has more than 16 years of experience working in Claims Operations within multiple companies, such as Itaú-Unibanco, Liberty Mutual, Zurich Insurance and Crawford & Company. Ponciano has a consolidated experience in most of Claims and Operations areas and key competencies, but are not limited to, Claims/Ops Management, Processes Re-engineering, Quality Management, P&L management, business intelligence, market & competition analysis, project management, creating long term strategy, innovation, and customer segmentation.
Team: TPA
Telephone: +55 (11) 3254-1409
Location: São Paulo, Brasil
Areas of expertise: Third party administration
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