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Sedgwick connection

This is the voice of our experts. Sedgwick is committed to continuous improvement, being open to new ideas, delivering value, and advancing our industry through the sharing of knowledge. Our bloggers provide unique insight and commentary on a wide range of issues facing employers today. We discuss the most important industry developments and emerging trends in workers’ compensation, liability, disability, benefits management, property and more – and we invite you to join the discussion.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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January 20, 2022
David Stills
senior vice president, carrier and risk practice
View 22: highlighting industry trends for the year ahead

Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our View 22 list, which highlights topics and trends employers, risk man…

January 20, 2022 by David Stills, senior vice president, carrier and risk practice
January 18, 2022
Julie Ross
International business development director
EU New Deal regulations likely to result in more recalls

The European Union’s “New Deal”, the Enforcement and Modernisation Directive, boosts consumer rights protection and updates e-commerce and digital content regulations. The directive also broadens the definition of product safety to include misleading…

January 18, 2022 by Julie Ross, International business development director
January 17, 2022
Max Koonce, Chief claims officer and Bryon Bass, SVP workforce absence
Vaccine mandate ruling points employers back to state and local guidance

On January 13, 2022, the Supreme Court blocked the Biden Administration from implementing and enforcing a vaccine mandate on large businesses (defined as those with 100 or more employees). The Occupational Safety and Health Administration (OSHA), w…

January 17, 2022 by Max Koonce, Chief claims officer and Bryon Bass, SVP workforce absence
January 13, 2022
James Norman
International business development director
Corporate governance and claims management in Africa

African insurers are constantly evolving best practices to ensure they further adopt international insurance principles, stay compliant with changing regulations and leverage opportunities to grow — whether that be through International Finance…

January 13, 2022 by James Norman, International business development director
January 10, 2022
Mark Buckingham
Recall advisor
Are there sparks ahead for electrical OEMs?

As electrical OEMs congratulate themselves on a bumper year for sales, many remain cautious about what 2022 holds in store as new right to repair regulations start to bite. In some respects, 2021 has been a good year for electrical appliance manufa…

January 10, 2022 by Mark Buckingham, Recall advisor
January 06, 2022
Stephen Elliott, MBA, JD, CISSP, CSM
SVP, IT innovation
New technology in claims and productivity management: Automation and AI

In today’s marketplace, countless vendors and technologies claim to leverage artificial intelligence (AI) or automate manual claims processes. One could argue that starting with the very first computer, this is what everyone has been working towards.…

January 06, 2022 by Stephen Elliott, MBA, JD, CISSP, CSM, SVP, IT innovation
January 03, 2022
Matt Walker
recall advisor
Discovery of benzene in hair care products raises new consumer concerns

Benzene, which has been discovered in several consumer products over the past year, has once again forced a voluntary recall. This time, it’s related to dry shampoo and dry conditioner spray products from various household brands. The recall is prec…

January 03, 2022 by Matt Walker, recall advisor
December 21, 2021
John Armstrong, director - executive MCL adjuster and Martha McGorman, commercial property adjuster
The SME underinsurance crisis

There are approximately 4.3 million small or medium-sized enterprises (SMEs) in the UK and alarmingly, around 80% are underinsured. In addition, government research suggests that one in five businesses suffer a major disruption every year — wit…

December 21, 2021 by John Armstrong, director - executive MCL adjuster and Martha McGorman, commercial property adjuster
December 20, 2021
Luke Evans
business development manager
Auto industry faces fallout from chip crisis

The struggle to source semiconductors is disrupting automotive supply chains, delaying production and deflating car sales. With the current chip shortage expected to last until 2023, automotive manufacturers face a long and challenging road ahead. …

December 20, 2021 by Luke Evans, business development manager
December 17, 2021
Matt Walker
recall advisor
New threat modeling playbook prepares medical devices for cybersecurity issues

Cybersecurity has become a critical issue for the medical device industry, where a cyber threat can lead to injury or even death. To address this growing problem, the U.S. Food and Drug Administration, the MITRE Corporation, and the Medical Device In…

December 17, 2021 by Matt Walker, recall advisor
December 16, 2021
James Norman
International business development director
Africa and insurance claims management: Building momentum

With a young population, strong human capital and large regional insurance hubs, the potential of the African insurance sector is well known. As the second fastest growing insurance market behind Latin America, it has a landscape all its own with est…

December 16, 2021 by James Norman, International business development director
December 13, 2021
Chris Harvey
VP, crisis solution
Regulatory, legal and reputational risks increasing for all businesses in 2022

We are living through a perfect storm of heightened business risks that are impacting every industry — from labor shortages, supply chain issues and inflation to increased regulatory oversight and enforcement. When combined, these risks pose su…

December 13, 2021 by Chris Harvey, VP, crisis solution
December 13, 2021
Guest authors: Sean Wood and Katherine Goodyear
Spotlight: When a cyberattack strikes: Protecting and repairing brand reputation

Foreword by Chris Harvey, SVP client services at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and crisis communicatio…

December 13, 2021 by Guest authors: Sean Wood and Katherine Goodyear
December 10, 2021
Scott Westman
senior vice president, casualty operations
The further we go, the closer we get: Moving ahead in workers’ compensation

The further we get from the start of the pandemic, the more permanent the changes to the world of workers’ compensation become. New industry players have been introduced, business needs have been refined and program practices have evolved. Those who …

December 10, 2021 by Scott Westman, senior vice president, casualty operations
December 09, 2021
Dr. Teresa Bartlett
managing director, senior medical officer
The “new normal” in healthcare

At the height of the pandemic, healthcare resources approached capacity and the industry was under pressure to adapt quickly to changing conditions. As companies consider business strategies for 2022, many conversations center on some of the ways org…

December 09, 2021 by Dr. Teresa Bartlett, managing director, senior medical officer