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This is the voice of our experts. Sedgwick is committed to continuous improvement, being open to new ideas, delivering value, and advancing our industry through the sharing of knowledge. Our bloggers provide unique insight and commentary on a wide range of issues facing employers today. We discuss the most important industry developments and emerging trends in workers’ compensation, liability, disability, benefits management, property and more – and we invite you to join the discussion.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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July 29, 2021
Beth Burry-Jackson, MA, CRC, ARM, SVP, case management, clinically integrated programs and Kimberly Culver, MSN, RN, RDMS, RT(R), director of clinical pharmacy
Long-haul cases demand attention – and now ADA coverage

The mention of long-haul COVID-19 cases and their impact on the workplace has surged to the top of many discussions — even at the highest levels of government; as of this week, long COVID is now a recognized, protected condition under the Ameri…

July 29, 2021 by Beth Burry-Jackson, MA, CRC, ARM, SVP, case management, clinically integrated programs and Kimberly Culver, MSN, RN, RDMS, RT(R), director of clinical pharmacy
July 27, 2021
Michael Boyes
head of construction and engineering
Construction groundwork claims: Unfortunate or foreseeable?

Across New Zealand, the winter weather conditions threaten to saturate the ground — potentially causing landslips and soil collapse and often, causing disruption to construction works. Increased rainfall during the winter months is expected, bu…

July 27, 2021 by Michael Boyes, head of construction and engineering
July 22, 2021
David Stills
senior vice president, carrier and risk practice
A look back: Adapting from and responding to evolving risks

Having now entered the second half of 2021, let’s reflect on what we learned — not only from the last six months, but previous years as well. As risk managers, reflection is a key component to ensuring the success of our risk management and cla…

July 22, 2021 by David Stills, senior vice president, carrier and risk practice
July 19, 2021
Chris Harvey
VP, crisis solution
CBD and cannabis: With opportunity comes risk

An exclusive life sciences webinar hosted recently by Sedgwick’s brand protection experts offered insight into the latest product safety challenges facing medical device, pharmaceutical and life sciences companies, including an insightful discussion …

July 19, 2021 by Chris Harvey, VP, crisis solution
July 16, 2021
Scott Richardson
executive vice president, operations, chief strategic & development officer
Property market and building trends amid the 2021 hurricane season

The construction and restoration industry has faced a unique set of challenges in the last year, including, but not limited to, rising material and labor costs, increased labor shortages and extended restoration periods. For those responding to storm…

July 16, 2021 by Scott Richardson, executive vice president, operations, chief strategic & development officer
July 15, 2021
Mark Debus
MSW, LCSW, behavioral health team lead
Midway mark: Looking back and moving forward

Flipping the calendar to see July 2021 made the past eighteen months seem surreal. The lockdown during 2020 was difficult enough, but now more than halfway through 2021, many are finding it just as mentally challenging to re-enter the world — w…

July 15, 2021 by Mark Debus, MSW, LCSW, behavioral health team lead
July 13, 2021
Mark Buckingham
Recall advisor
Beware of all that glitters – it could be cadmium

Thanks to the ubiquity of ecommerce, consumers can now buy low-cost jewellery from anywhere in the world, but this is raising serious questions about the integrity and safety of the products, particularly the presence of potentially dangerous heavy m…

July 13, 2021 by Mark Buckingham, Recall advisor
July 09, 2021
Mark Buckingham
Recall advisor
Can new techniques help fight olive oil fraudsters?

Premium pricing and high consumer demand for extra virgin olive oil (EVOO) has long made it a target for criminals seeking to profit by passing off inferior or fake products. In fact it is now one of the world’s most adulterated food products with fr…

July 09, 2021 by Mark Buckingham, Recall advisor
July 08, 2021
Michelle Hay
Global chief people officer
The workplace of the future

The widespread work-at-home transition ushered in by the COVID era has shined the spotlight on big-picture questions about how and where we work. What is the role of the office in the future state of the “new normal”? In my view, there is no one-si…

July 08, 2021 by Michelle Hay, Global chief people officer
July 07, 2021
Jeremy Schutz
CPSC warns it’s now focusing on AI and ML in consumer products

The brave new world is here. The Consumer Product Safety Commission (CPSC) has issued its first report on artificial intelligence (AI) and machine learning (ML) in consumer products. The report promises added scrutiny of “potential hazards” created b…

July 07, 2021 by Jeremy Schutz
July 02, 2021
Guest author: Erik K. Swanholt
Spotlight: CPSC takes first step to expand enforcement

Foreword by Jeremy Schutz, senior corporate sales manager at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and crisis co…

July 02, 2021 by Guest author: Erik K. Swanholt
June 22, 2021
Chris Harvey
VP, crisis solution
Expect regulatory scrutiny and product recalls to soar after COVID pandemic

As the post-COVID-19 world begins to reopen, we’re starting to find our way back to normalcy. But regardless of how quickly the entire country returns to "business as usual", risks to brand reputations are likely to increase as regulators resume work…

June 22, 2021 by Chris Harvey, VP, crisis solution
June 21, 2021
Douglas Dell
vice president & director Vale National Training Center, Inc.
Virtual adjustments to claims training: Here to stay

Like many organizations amid the pandemic, Vale Training paused its in-person operations. Virtual learning — initially thought to be temporary — soon transitioned to a thriving delivery model. To meet the needs of students and providers, …

June 21, 2021 by Douglas Dell, vice president & director Vale National Training Center, Inc.
June 18, 2021
Luke Evans
Green light for self-drive in UK raises risk concerns in motor supply chain

The UK is the first country in the world to announce regulated guidelines for self-driving cars on motorways. This means you could see cars with Automated Lane Keeping Systems (ALKS) on British roads by the end of 2021. Many cars already incorporate…

June 18, 2021 by Luke Evans
June 14, 2021
Mason Bartleson
VP, process design and operational excellence
Remote field adjusting is a tool with the human touch

Experts in the insurance and claims space by nature are always prepared for the unexpected. Whether we’re contending with a season of extreme weather, sudden accidents, or a global pandemic, we know the importance of responding quickly to property cl…

June 14, 2021 by Mason Bartleson, VP, process design and operational excellence