Sedgwick Connection

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Being prepared in the event of an earthquake

Spring will be here soon and there will be many articles published to prepare you for severe weather season. There is a debate between those who live in the path of storms and those who live in earthquake prone areas- which is worse? Do you want to have some potential warning or none, other than when the ground starts shaking? What we do know is there is no such thing as earthquake weather or an earthquake season.  Over time, stress accumulates in the Earth’s crust at the plate boundaries

Emerging risks soon to make the radar

A CEO I once worked for used to regularly ask me, “Tell me what I don’t know.” In his view, he could read the Wall Street Journal or any number of other typical sources of intelligence and information about running organizations, just like me as his senior risk leader. What he was most concerned about, as are most CEOs, board members and other key risk stakeholders, are the things once described by Donald Rumsfeld, former Secretary of Defense, following 911. That is:     

Accommodating an aging workforce

I recently read an article that sparked some debate on Twitter while also illustrating how we can all think a little bigger about accommodations for the aging workforce. The article put a spotlight on the case of a woman with early-onset dementia who worked for a supermarket. While the woman’s doctor and family believed she was at a point in her disease where she would need to leave the workforce, her employer had a more creative take on finding ways for her to remain at work. For months beyond

Supply chain risk insurance – An unknown maze?

The risk landscape is continuously changing. However, business interruption including supply chain risk continues to remain as one of the top three risks businesses face for the seventh year in a row.[i] Most businesses operate within a complex supply chain web and a break in any part of that structure can cause tremendous financial losses. Traditional property damage/business interruption (PD/BI) policies are not tailored to cope with the extent and nature of a supply chain interruption. There

Combustible cladding: What building owners and owner corporate managers need to know

Combustible cladding has been installed on numerous buildings where it has significantly increased the risk of fire spread, putting lives at great risk. The Lacrosse Building fire in Melbourne in 2014 and the Grenfell Tower fire in London in 2017 are unfortunate examples of what combustible cladding installed in buildings has led to in the past, and the problem remains one of the largest safety risk issues in the industry today. 2014 in Melbourne, the Lacrosse Building, a 23-story mixed-use com

The value of opioid avoidance

The opioid epidemic remains a top news story and has been ever since public awareness began to dramatically increase in 2012 due to numerous celebrity deaths and renewed focus by federal agencies like the Centers for Disease Control and Prevention (CDC). However, the impact to injured workers was being realized in workers’ compensation well in advance of national awareness due to years of overprescribing in a population that typically requires treatment for pain. Data shows that, in 2016, injure

Uncovering the silver bullet

Home case study The evidence needed to prove insurance fraud is often well hidden, which makes uncovering that crucial ‘silver bullet’ very satisfying.  A substantial water damage claim was identified as suspicious by one of our adjusters during routine fraud screening.  The customer, Miss A, had taken out the insurance policy just two weeks before the date of the incident and our Investigation Services team was appointed to look into the claim. Following a few days of freezing w

Leveraging predictive analytics to deploy clinical resources

The decision to deploy clinical resources on a claim can be crucial to the outcome of the claim. This decision is frequently made when the claim hits a specific dollar threshold or when the examiner determines a referral is needed. However, assigning clinical resources once the claim costs hit a certain threshold limits the effectiveness that a nurse can have on changing the course of the claim. Employers are looking for better ways to more accurately determine when to assign clinical resources

Will U.S. Supreme Court independent contractor ruling have ramifications outside the transportation industry?

The U.S. Supreme Court accepted the case, New Prime Inc. v. Oliveira,for review to resolve disagreements among courts across the country regarding the exclusion in Section 1 of the Federal Arbitration Act (FAA) of “contracts of employment of seamen, railroad employees, or any other class of workers engaged in foreign or interstate commerce” from compelled arbitration.  The decision in this case is expected to significantly impact employers throughout the transportation industry as well as

Celebrating our 50th anniversary and preparing for the future of care

Sedgwick has many achievements to be proud of as we begin 2019, including celebrating 50 years in business. Leveraging our proven experience working with the world’s leading organizations, we continue to adapt our offerings to help manage the wide array of issues facing clients today. Our risk, benefits and integrated business solutions focus on mitigating and reducing risks and losses, keeping employees and organizations healthy and productive, protecting brand reputations and containing costs.

Opioid addiction in senior citizens: the painful truth

As we wrap up the holiday season, “Season’s Greetings” feels more like “Season’s Grievings” for some seniors. The holidays tend to bring back memories of good times, happier times when life was “good.” But sometimes what’s underlying a change in mood or behavior goes beyond the holiday blues – opioid use disorder may be the culprit.   The prevalence Headline news is replete with the nation’s opioid crisis. While opioid use disorders are more commonly reported in younger populatio

Every drop counts

At Sedgwick, taking care of people is at the heart of everything we do. Millions of people and organizations around the world count on us each year to take care of their needs. Clean water is a necessity for everyone and life without it can seem unimaginable, but for millions of people it's a daily reality. A sustainable water supply is important, and every drop counts. Every year, leading up to the new year, Sedgwick conducts an awareness campaign to support and promote a cause that is me

Flu season: What long-term care facilities can do to protect residents

Well, it’s that time of year again.  As per the CDC, flu activity usually peaks between December and February, although activity can last as late as May. As we know, the flu is a contagious respiratory illness caused by influenza viruses that infect the nose, throat, and sometimes the lungs. It can cause mild to severe illness, and at times can lead to death.  Anyone can get the flu and serious problems related to the flu can happen at any age, but some people are at a higher risk of d

Improved decision making: Three keys to getting value from data analytics

In today’s information age, data is everywhere. We’re inundated with it. But gathering data is just one piece of a much larger puzzle. Data isn’t very useful if nothing is done with it. It’s the analysis that leads to using data effectively to make better decisions that is the true key to success.  Workers' compensation is no exception. Increasingly, the success of your workers' compensation program is dependent on how data is being used to take action. If you’re not seeing the value of da

Peer Dialogues: Improving the claims settlement calculation process

To those unfamiliar with the process, calculating claims’ settlements may appear to be a mysterious and complicated endeavor. However, when done right, the process can and should be transparent, fair and beneficial to all parties. Risk managers play an essential role in the process by ensuring that those who grant settlement authority understand the mission-critical yet often subtle nuances of the process. The task of risk managers is to convey the known facts supporting the calculation so that

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