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This is the voice of our experts. As we watch and respond to the issues facing people, property, brands and performance, we continue to look deeper — sharing strategies and delivering solutions to meet each challenge. Every step of the way, we’re here to help you elevate and expand your view.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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May 17, 2022
Dr. Teresa Bartlett managing director, senior medical officer and Mark Debus, MSW, LCSW manager, behavioral health services
Addressing mental health concerns

Many of those who became accustomed to remote arrangements during the pandemic fear they will lose their work-life balance upon returning to the office. Meanwhile, others feel they will gain social engagement and a sense of connectedness. For employe…

May 17, 2022 by Dr. Teresa Bartlett managing director, senior medical officer and Mark Debus, MSW, LCSW manager, behavioral health services
May 16, 2022
Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Supporting the workforce in today’s challenging landscape

The COVID-19 pandemic has forever changed the face of the workforce. Much like an individual who survived a near-death experience, workers around the world have en masse taken stock of their lives during the past two years, reconsidering their priori…

May 16, 2022 by Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
May 12, 2022
James McIntosh, national manager, technical services and Bruce Visser, technical manager, repair standards
Digital twin technology: another dimension to claims assessments

Digital twin provides an accurate and transparent representation of the inside and outside of a property. It allows all stakeholders to have full visibility of the damage and be able to discuss repairs openly with claims handlers, builders and other …

May 12, 2022 by James McIntosh, national manager, technical services and Bruce Visser, technical manager, repair standards
May 11, 2022
Eric Malterre, chief client officer, international, and James Norman, international business development director
Managing unpredictability in claims

From geopolitics to climate change to fears of another pandemic outbreak, instability seems prevalent everywhere. Current business risks abound, including cybersecurity, rising inflation, supply chain issues and the Great Resignation, which continues…

May 11, 2022 by Eric Malterre, chief client officer, international, and James Norman, international business development director
May 09, 2022
Julie Ross
International business development director
New CMR substance bans create consequences for the cosmetics industry

The European Commission now seems to routinely extend the list of carcinogenic, mutagenic, or reprotoxic (“CMR”) substances that are prohibited for use in cosmetics throughout the EU. Most of these banned substances are relatively unknown, but a grow…

May 09, 2022 by Julie Ross, International business development director
May 06, 2022
Beth Burry
SVP, managed care operations
Making a difference: a celebration of nurses

An interview with Beth Burry, SVP, managed care operations In celebration of May being Nurses Month, we (virtually) sat down with Beth Burry to learn more about the important roles nurses play at Sedgwick. Tell us about your position. As senior …

May 06, 2022 by Beth Burry, SVP, managed care operations
May 05, 2022
Guest author: Nicola Smith
Spotlight: The scope of food safety is expanding in the EU and the UK

Foreword by Julie Ross, International Business Development Director at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and…

May 05, 2022 by Guest author: Nicola Smith
May 04, 2022
Martha McGorman
MCL adjuster
Maximum Indemnity Period: Is 12 months long enough?

All too often, we see claims where an insufficient Maximum Indemnity Period (MIP) has been set — resulting in serious consequences related to the recovery of the policyholder’s business. When the MIP — known as the time interval for insur…

May 04, 2022 by Martha McGorman, MCL adjuster
April 28, 2022
Michelle Hay, global chief people officer, Mara Petrovsky, SVP colleague experience and Josh Smith, head of global talent management
The war for talent: attracting the Gen Z workforce

Among the most talked-about topics in human resources today is the “war for talent.” Organizations in every sector are struggling to attract and retain employees for critical positions as they feverishly plan for operating in a post-COVID world. Fr…

April 28, 2022 by Michelle Hay, global chief people officer, Mara Petrovsky, SVP colleague experience and Josh Smith, head of global talent management
April 27, 2022
Jeremy Schutz
Rise in deaths linked to children’s products renews push for safety disclosure law

Following a steady increase in reported deaths caused by faulty children’s products, the Consumer Product Safety Commission (CPSC) is under pressure to act more aggressively in pushing companies to recall products that pose a risk to children and tod…

April 27, 2022 by Jeremy Schutz
April 26, 2022
Chris Bakes, managing director of auto solutions; Jason Kurutz, director, product management and business strategy; and James Paprocki, managing director
Going the extra mile in direct auto repair

Auto repairs are always a pain point, whether you’re an individual insurance holder in your first fender bender or a corporate fleet stretched for manpower or technology tools to complete the repair quickly and accurately at the best price. Most peop…

April 26, 2022 by Chris Bakes, managing director of auto solutions; Jason Kurutz, director, product management and business strategy; and James Paprocki, managing director
April 20, 2022
Guest author: Nicola Smith
Spotlight: What’s driving the increase in food recalls in the EU?

Foreword by Julie Ross, international business development director at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and…

April 20, 2022 by Guest author: Nicola Smith
April 19, 2022
Mark Debus, MSW, LCSW
manager, behavioral health services
Handling employees’ emotional fallout when returning to the office

Over the past two years, workers’ resilience has been repeatedly tested and challenged. As a result, many are stronger, more agile, and more adaptive than ever before. At the same time, many workers are drained and reeling from the toll of grief, los…

April 19, 2022 by Mark Debus, MSW, LCSW, manager, behavioral health services
April 18, 2022
Ryan Gooley
With the FDA’s latest recall guidance, mock recalls are now a must

As COVID-19 begins to subside, the U.S. Food and Drug Administration (FDA), like other federal agencies is shifting its focus away from the pandemic and back toward more routine issues. As an example, the FDA recently published its final guidance out…

April 18, 2022 by Ryan Gooley
April 18, 2022
Andrew Bone, ACILA, Dip CII
chartered loss adjuster, MCL, New Zealand
Catastrophe response: all in a day’s work

Nearly one year ago, an Auckland-based manufacturer experienced a major fire that had a devastating impact. With the business, brand and the livelihoods of 50 employees at stake, the range of immediate concerns and challenges went beyond anything the…

April 18, 2022 by Andrew Bone, ACILA, Dip CII , chartered loss adjuster, MCL, New Zealand