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Sedgwick connection

This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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March 24, 2023
Carol ETCHEBARNE
managing director, France
Transformer les défis en opportunités : quel avenir pour le secteur français de l'assurance et de la gestion des sinistres ?

Lisez ceci en français. 2023, une année porteuse d’opportunités pour l’assurance et la gestion de sinistres Nous faisons collectivement face à une situation que nous n’avions pas vécue depuis plus d’une vingtaine d’années, une crise planétaire qui …

March 24, 2023 by Carol ETCHEBARNE, managing director, France
March 24, 2023
Carol ETCHEBARNE
managing director, France
Turning challenges into opportunity: What’s next for the French insurance and claims management industry?

Read the French version. Collectively, we are facing a cocktail of events — from a pandemic to the war in Europe and most recently, inflation. These circumstances have created a unique crisis in France that has not been experienced in nearly t…

March 24, 2023 by Carol ETCHEBARNE, managing director, France
March 22, 2023
Chris Harvey
VP, crisis solution
2022 was a record-breaking year for U.S. product recalls

Recent data shows that more than 1 billion units of food, pharmaceuticals, medical devices, vehicles and consumer products were recalled in the U.S. for the second year in a row. In 2022, the number of units recalled was a record-breaking 1.5 billion…

March 22, 2023 by Chris Harvey, VP, crisis solution
March 22, 2023
Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Securing temporary housing after Winter Storm Elliott­

In December 2022, extreme winter weather conditions caused power outages and freezing pipes across the United States — damaging properties and displacing residents. In the days that followed, our temporary housing team took on an increased clai…

March 22, 2023 by Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
March 21, 2023
Ian Muress
CEO, international
Reflections on 45 years in the claims business

As recently announced, I am stepping down from my position as CEO of Sedgwick’s international operations to pursue retirement at the end of this month. I have spent my entire 45-year career working in claims, and this industry has afforded me opportu…

March 21, 2023 by Ian Muress, CEO, international
March 20, 2023
Ruth Leggett, CEO, Ireland, Sedgwick, and Angela Hornby, director of capability, Australia, Sedgwick
Pressure-proofing the workforce for 2023

Though the workforce upheaval sparked by the COVID-19 pandemic and other global factors has begun to subside somewhat, employers will surely continue to feel tremors in 2023 and likely beyond. Seismic business, social and political shifts are still s…

March 20, 2023 by Ruth Leggett, CEO, Ireland, Sedgwick, and Angela Hornby, director of capability, Australia, Sedgwick
March 17, 2023
Gail Oliver
SVP, sales and marketing
Imagine the possibilities at the 2023 PLRB Claims Conference

The Property & Liability Resource Bureau (PLRB) will host the 2023 PLRB Claims Conference & Insurance Services Expo March 19-22 in Orlando, Florida. An array of stakeholders will come together to exchange ideas about restoration in business income (B…

March 17, 2023 by Gail Oliver, SVP, sales and marketing
March 17, 2023
Chris Occleshaw
recall consultant
European product recalls increased in 2022, with heightened regulatory activity expected in 2023

According to Sedgwick’s 2023 State of the Nation Recall Index report, product recalls in five key European sectors increased in 2022 for the second consecutive year. The 10,545 recall events in 2022 represent a 4.3% increase over 2021 numbers for the…

March 17, 2023 by Chris Occleshaw, recall consultant
March 16, 2023
Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Managing lost workdays and medical costs with nurse triage

On-the-job injuries present a variety of challenges for impacted employees and their employers. In today's podcast we are joined by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy who discuss what clinical co…

March 16, 2023 by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
March 15, 2023
Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Accounting for absenteeism: optimizing leave programs with a focus on care and engagement

If 2022 was the year of returning to work, 2023 is about keeping workers engaged. The global shift to remote work triggered by the COVID-19 pandemic may have shown us that employees can be productive without setting foot in an office, but both remote…

March 15, 2023 by Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
March 13, 2023
Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Inflation and the current claims landscape

Price increases can be seen across all industries — from food and fuel to construction and manufacturing. When we look at the claims industry, these same factors are influencing costs in workers’ compensation, auto and property claims. Inflati…

March 13, 2023 by Max Koonce, chief claims officer, and David Guaragna, SVP, operations
March 10, 2023
Beau Bishop
senior vice president, catastrophe operations
Planning for disaster before it strikes

When disaster strikes, getting the right catastrophe solutions to the right places quickly are essential. In this podcast, we are joined by Beau Bishop, SVP of catastrophe operations, who discusses the vast range of needs necessary to handle differen…

March 10, 2023 by Beau Bishop, senior vice president, catastrophe operations
March 08, 2023
Kjersti Granum
team lead, property
Kulden er tilbake - slik unngår du frostskader

Les den engelske versjonen. Da er kulden tilbake og strømprisene er på vei opp, igjen, dessverre.. En kald vinter og økte strømpriser, kan føre til at mange skrur ned varmen i hus og hytter, og at rørene fryser.Dette har vært mest vanlig blant hy…

March 08, 2023 by Kjersti Granum, team lead, property
March 08, 2023
Kjersti Granum
team lead, property
Mitigating property damage amid cold temperatures

Read this in Norwegian. Across Norway, cold winter temperatures have returned and electricity prices continue to rise. In response, many people have turned down the heat in their homes — leading to frozen pipes. Frozen pipes can cause major …

March 08, 2023 by Kjersti Granum, team lead, property
March 08, 2023
Co-chairs of Sedgwick’s Women Colleague Resource Group: Alexis Pratt - vice president, operations and Angela Kelly - client operations delivery director
Embracing equity on International Women’s Day

Every year on International Women’s Day, we come together to celebrate the social, economic, and cultural achievements of women — at Sedgwick and around the world. While there has been progress in terms of equity for women in the workplace, we …

March 08, 2023 by Co-chairs of Sedgwick’s Women Colleague Resource Group: Alexis Pratt - vice president, operations and Angela Kelly - client operations delivery director