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September 20, 2022
Shane O'Dea
head of strategic partnerships and programs, workers compensation
All eyes on workers compensation — and a look at what’s next

As David Stills wrote in a previous blog, workers compensation is comprised of multiple state systems across the U.S., each with their own unique set of rules and regulations that are in constant flux. The environment is relatively similar in Austral…

September 20, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers compensation
Blog
August 21, 2022
David Stills
senior vice president, carrier and risk practice
Embrace, elevate and expand your view at WCI 2022

All eyes on workers’ compensation… and a look at what’s next Workers’ compensation is comprised of multiple state systems, each with their own unique set of rules and regulations that are in constant flux. The definition of compensability is…

August 21, 2022 by David Stills, senior vice president, carrier and risk practice
Blog
August 02, 2022
Adam Fisher
chief data officer
Natural language processing and the digital claims transformation

It’s not exactly a trade secret; anyone who’s ever filed a claim for insurance or benefits knows it entails a lot of forms and paperwork. What’s in those documents, combined with the notes of the assigned examiner or adjuster, forms the building bloc…

August 02, 2022 by Adam Fisher, chief data officer
Blog
July 26, 2022
Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk practice
Climate change and risk management — challenges today and solutions for tomorrow

Lisez ceci en français. While climate change regulation remains a highly debated issue among nations, an increased burden falls to corporations and individual organizations to step up initiatives as a means of reducing carbon footprint and changing …

July 26, 2022 by Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk practice
Blog
July 26, 2022
Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk practice
Changement climatique: enjeux et solutions, pour aujourd’hui et pour demain

Read the English version. Alors que la réglementation sur le changement climatique demeure un sujet largement débattu au plan international, les entreprises et organisations se voient attribuer un poids croissant dans la prise d’initiatives pour ré…

July 26, 2022 by Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk practice
Blog
June 22, 2022
Mandy Yousif
director, investigation services
Tagged or flagged: Social media investigations

Social media platforms have emerged as a powerful tool for communication in recent decades. Considering the volume of data collected daily, it’s no surprise they have also become a useful source for researchers and investigators working on various in…

June 22, 2022 by Mandy Yousif, director, investigation services
Blog
June 15, 2022
Adam Fisher
chief data officer
How data and AI/ML are shaping the future of claims management

The volume of claims processed every day and the amount of data attributed to those claims is growing. But what we’re doing with data within the claims management space is constantly changing. And while risk factors must be considered, we’ve only beg…

June 15, 2022 by Adam Fisher, chief data officer
Blog
April 12, 2022
Max Koonce
chief claims officer
3 claims complexities driving today’s discussions and tomorrow’s decisions

You may remember the days when claim reporting lag times, introduction of medical cost containment, and assessment of soft tissue injuries were common conversation drivers for claims professionals. Despite the host of new intricacies and nuances, the…

April 12, 2022 by Max Koonce, chief claims officer
Blog
March 23, 2022
Jake Carter
Implementation and projects
3 technology trends that continue to transform claims handling

From manual forms and paper clips to the invention of the computer, the way claims are handled has certainly transformed. While it’s fair to say the evolution of technology in the insurance industry has not always been smooth, customer experience and…

March 23, 2022 by Jake Carter, Implementation and projects
Blog
March 21, 2022
Jody Moses
managing director, public entity services
5 basic principles of risk management

Risk management is not merely a professional specialty; it’s a basic human instinct. Every day, we all naturally evaluate and aim to minimize the danger to ourselves and others in a wide range of situations: crossing the street, purchasing a home, op…

March 21, 2022 by Jody Moses, managing director, public entity services
Blog
March 11, 2022
Eur Ing Mark Hawksworth
global technology specialist practice group leader
Data-wiping malware: a direct threat to operations

Following a cyberattack, an organization can quickly lose access to critical assets and data. Similar to an incident involving ransomware, when malware spreads, organizations are faced with countless challenges from a claims perspective. There is evi…

March 11, 2022 by Eur Ing Mark Hawksworth, global technology specialist practice group leader
Blog
July 22, 2021
David Stills
senior vice president, carrier and risk practice
A look back: Adapting from and responding to evolving risks

Having now entered the second half of 2021, let’s reflect on what we learned — not only from the last six months, but previous years as well. As risk managers, reflection is a key component to ensuring the success of our risk management and cla…

July 22, 2021 by David Stills, senior vice president, carrier and risk practice
Blog
December 11, 2020
Leah Cooper, Managing Director, Global Consumer Technology; Steve Elliott, Senior Vice President, IT Applications; Kathy Tazic, Managing Director, Client Services
Making predictions in the midst of uncertainty

It’s safe to say it’s been a year chock full of surprises — unanticipated events, unforeseen circumstances and some unimaginable outcomes. As we close in on 2021 (and, perhaps hopefully, begin to close the door on the challenges of 2020), it’s …

December 11, 2020 by Leah Cooper, Managing Director, Global Consumer Technology; Steve Elliott, Senior Vice President, IT Applications; Kathy Tazic, Managing Director, Client Services
Blog
December 03, 2018
George Furlong, SVP Managed Care, Sedgwick
Improved decision making: Three keys to getting value from data analytics

In today’s information age, data is everywhere. We’re inundated with it. But gathering data is just one piece of a much larger puzzle. Data isn’t very useful if nothing is done with it. It’s the analysis that leads to using data effectively to make b…

December 03, 2018 by George Furlong, SVP Managed Care, Sedgwick
Blog
January 10, 2017
Jim Ryan
President, Casualty
Insights for 2017

2017 is here and poised to challenge and change our industry in many areas. I think we can all agree the technological advances are moving at an unprecedented pace. The terms artificial intelligence, drones and wearables are changing our lives. Sti…

January 10, 2017 by Jim Ryan, President, Casualty
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