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September 11, 2023
Beth Fieldhouse
manager, forensic accounting services
The basics of business interruption: what professional services firms should know­­

Business interruption (BI) is a significant concern for professional services firms — whether it be lawyers, accountants, medical professionals or consulting agencies. Any disruption, whether due to physical damages or technology downtime, can …

September 11, 2023 by Beth Fieldhouse, manager, forensic accounting services
Blog
September 01, 2023
Neil Wright
director, professional liability claims
Navigating professional indemnity insurance

Professional indemnity insurance — also referred to as professional liability or errors and omissions — is used by lawyers, accountants and other professionals who require expert guidance and coverage for their business. In this podcast, …

September 01, 2023 by Neil Wright, director, professional liability claims
Blog
August 28, 2023
Bob Richards
OAM, national executive adjuster
Understanding proximate cause

In the insurance space, the concept of proximate cause plays a pivotal role in determining the outcome of insurance claims. Insurance policies are designed to provide coverage for specific perils and damages, but when multiple events occur simultaneo…

August 28, 2023 by Bob Richards, OAM, national executive adjuster
Blog
August 25, 2023
Mike Beber
chartered building surveyor
Modern methods of building: the future for the construction industry?

Many of our listeners may not be familiar with modern methods of construction — commonly referred to as MMC. In today's podcast, Mike Beber, chartered building surveyor, discusses some advantages and disadvantages of MMC, the status of this typ…

August 25, 2023 by Mike Beber, chartered building surveyor
Blog
July 13, 2023
Ian McLennan
director, head of commercial repair solutions, UK
Use of unvetted contractors brings unwelcome risks

In tough economic times and a tight labour market, the opportunity to use unvetted contractors to undertake repairs can be enticing. However, homeowners, business owners, property managers and insurers must keep in mind that using lower-priced, unvet…

July 13, 2023 by Ian McLennan, director, head of commercial repair solutions, UK
Blog
July 10, 2023
Barry Porter
quality assurance team lead, auto appraisals
Auto technology advances may complicate hurricane response

Automotive industry stakeholders are watching closely as hurricane season brews in the Atlantic. The auto sector — already strained by lingering supply chain disruptions, parts shortages, rising costs and insufficient skilled laborin the repair…

July 10, 2023 by Barry Porter, quality assurance team lead, auto appraisals
Blog
July 04, 2023
Cyril BRISSAUD
Expert dommage major and complex loss
The future of the supply chain in France

Read the French version. Supply chain models were initially designed based on forecasting that has now become obsolete since COVID. Many changes took place during the pandemic that impacted certainties around consumption and sales. There is a sense …

July 04, 2023 by Cyril BRISSAUD, Expert dommage major and complex loss
Blog
June 28, 2023
Barry Porter, claims quality team lead and Jarred Eckman, quality assurance specialist
EVs introduce new challenges for companies, customers and insurers

Slowly but surely, electric vehicles (EVs) will become a fixture in modern day life. But as the market continues to grow, there are new challenges for companies, customers and insurers to consider. EVs use parts and technology that present unique ris…

June 28, 2023 by Barry Porter, claims quality team lead and Jarred Eckman, quality assurance specialist
Blog
June 19, 2023
James Norman
international business development director
Intelligent resilience: 3 strategies for persevering through uncertain times

The insurance industry is, of course, not immune to the tumultuous economic climate in which businesses are operating today. Carriers are feeling the adverse impact of the ongoing shocks on their brands, workforce and financial performance. During pe…

June 19, 2023 by James Norman, international business development director
Blog
June 04, 2023
Duane Pretorius
environmental manager
Environmental waste beneficiation and resource recovery

For every Australian, 2.7 tonnes of waste is generated and sent to a landfill each year — from plastics and paper to glass and food (National Waste Policy, 2018). Step one to solving this major concern is to find methods to reduce the environme…

June 04, 2023 by Duane Pretorius , environmental manager
Blog
April 25, 2023
Rob Fox, VP, forensic accounting operations, and Emma Levett, head, forensic accounting, Australia
Forensic accounting adds value, accuracy to claim resolutions

Sedgwick’s Imagine 23 thought leadership list highlights “what if” scenarios. That is precisely the space in which we, as forensic accountants for the insurance industry, operate. Our job is to determine what would have happened from a financial pers…

April 25, 2023 by Rob Fox, VP, forensic accounting operations, and Emma Levett, head, forensic accounting, Australia
Blog
April 21, 2023
Peter Wassell, technical director and Ian Gibbs, national technical manager, repair solutions, UK
This Earth Day, imagine greater sustainability in claims

A recent report by the United Nations’ Intergovernmental Panel on Climate Change painted a dire picture of the health of planet Earth and its fragile environment being pushed to the brink. As outlined in the scientific report, human behaviours since …

April 21, 2023 by Peter Wassell, technical director and Ian Gibbs, national technical manager, repair solutions, UK
Blog
April 13, 2023
Richard Lumby
liability technical and audit manager
Liability lessons on low value personal injury claims

As we approach the tenth anniversary of the introduction of qualified one-way costs shifting (QOCS) to low value personal injury claims, a recently unreported case from Liverpool County Court has sparked new discussion around liability investigations…

April 13, 2023 by Richard Lumby, liability technical and audit manager
Blog
March 07, 2023
Nigel Lambert
liability technical and audit manager
Property disrepair claims – An awakening

The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communi…

March 07, 2023 by Nigel Lambert, liability technical and audit manager
Blog
February 15, 2023
Andrew Cavan
director, head of major and complex loss (North)
The impact of inflation on claims: what lies ahead in 2023

As reported in the Financial Times, on 31 August 2022, the head of one of the world’s largest building materials companies confirmed that he’s seeing a ‘second wave of cost increases’ following the surge in gas prices. Spiralling energy prices are …

February 15, 2023 by Andrew Cavan, director, head of major and complex loss (North)
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