Sedgwick is proud to be a leading voice at the 79th Annual WCI 2025 Conference, presented by the Workers’ Compensation Institute, one of the nation’s top workers’ compensation conferences.

With 12 expert speakers leading 14 dynamic sessions throughout the week, our team is ready to share knowledge that drives the workers’ comp industry forward. Explore the full lineup below and start planning your agenda. We can’t wait to connect, learn, and lead at one of the nation’s premier events.


Life of a Claim: Part 1 of 3 Medical Only Claims 

8:35 – 9:30 a.m. 

Moderator 

  • Desiree Tolbert-Render, AVP National Technical Compliance, Sedgwick 

Speakers 

  • Mark Walls, Chief Marketing Officer, Safety National 
  • Max Koonce, Chief Claims Officer, Sedgwick 
  • Kevin Tribout, Vice President of Public Policy and Regulatory Affairs, Optum 
  • Wade McGuffey, Attorney, Goodman McGuffey LLP 
  • Susan Schulte, State Relations Executive – DOL, NCCI 
  • Tom Glasson, Government Affairs Officer, AIG 

Kids Chance of Florida and Give Kids the World Presentations 

9:40 – 9:55 a.m.

  • Doug Clark, AVP Client Services, Sedgwick  
  • Jenna Sutton, VP Medical Management and Re-Employment 

Industry Keynote Address: Speed, Complexity, and Noise: Navigating the Chaos of Modern Risk Management 

9:45 – 10:55 a.m. 

Moderators 

  • Kimberly George, Global Chief Brand Officer, Sedgwick and Mark Walls, Chief Marketing Officer, Safety National 

Speakers 

  • Jennifer Pack, VP Global Risk Management, Hyatt 
  • Carol Murphy, North American Casualty Practice Leader, HUB International Limited 

Controversial Medical Issues: Navigating Evolving Treatment and Clinical Challenges 

1:00 – 2:00 p.m. 

Moderator 

  • Dr. Teresa Bartlett (she is working directly with WCI for this one) 

Speakers  

  • Dr. Robert Hall, Medical Director, Optum 
  • Michael LaCroix, Ph.D., Medical Director / Psychologist, the Hartford 
  • Dr. Paul Meli, Orthopedic Surgeon 

The Evolution of Achieving Optimal Outcomes in Your Workers’ Compensation Program 

1:00 – 2:00 p.m. 

Moderator 

  • Max Koonce, Chief Claims Officer, Sedgwick 

Speakers 

  • Bryan Conner, Manager Workers’ Compensation, American Airlines 
  • Suzanne McTeague, VP Client Services, Sedgwick 
  • Joanne Moynihan, Vice President, Workers’ Compensation Claim Product 

From Data to Decisions: How AI is Transforming Claims and Document Analysis, Interviewing and Claims Management

2:00 – 3:10 p.m. 

Moderator 

  • Chris Brigham, President, Brigham and Associates, Inc. 

Speakers 

  • Adam Fisher, Chief Data Officer, Sedgwick 
  • Itay Mishan, Chief Technology Officer, Wisedocs AI 

Evolution of Workers’ Compensation: What Good Claims Handling Looks Like 

2:10 – 3:10 p.m. 

Moderator 

  • Crystal Chancey, Claims Manager, Publix Super Markets 

Speakers 

  • Matthew Schott, Claims Technical Training Specialist, Summit Holdings 
  • Chinda Ban, Claims Examiner, Sedgwick 
  • Nathalie Duran, Claims Consultant, Aon 

Timeless Echoes: Revisiting the Classics with Modern Insights 

2:10 – 3:10 p.m. 

Moderator 

  • Max Koonce, Chief Claims Officer, Sedgwick 

Speakers 

  • Kathy Tazic, Managing Director, Sedgwick 
  • Jennifer Pickard, Group Director, WCS Risk Management, Walmart, Inc. 

It’s COMPlicated! 

2:10 – 3:10 p.m. 

Moderator 

  • Rafael Gonzalez, Attorney, Cattie & Gonzalez, PLLC 

Speakers 

  • Desiree Tolbert-Render, AVP National Technical Compliance, Sedgwick 
  • Adam Fowler, Director, Regulatory Affairs, MyMatrixx 
  • Stephanie Kinney, Judge, Kentucky Department of Workers’ Claims 
  • Technology’s role in workers’ compensation litigation  

Technology’s Role in Workers’ Compensation Litigation  

3:15 pm – 4:15 pm 

Moderator 

  • Max Koonce, Chief Claims Officer, Sedgwick 

Speakers  

  • Michael Petit, Claims Examiner, Sedgwick 
  • Alexandra Jones, Partner, Rissman Law Firm 
  • Marc Salm, Vice President of Risk Management, Publix  


Sedgwick Sessions on Tuesday August 19th

Discover Innovative Strategies to Engage Injured Workers 

11:00 a.m. – 12:00 p.m. 

Moderator 

  • Dr. Teresa Bartlett, Managing Director, Senior Medical Officer, Sedgwick 

Speakers 

  • Tara Acton, Claims Director & Associate General Counsel, Lumen Technologies 
  • Tracey Davanport, Senior Vice President, Clinical Operations, Sedgwick 
  • Benedict Nwachukwu, Co-Founder and Chief Executive Officer, Best In Class, MD 

Issues to Watch in 2025 

1:00 – 2:00 p.m. 

Speakers 

  • Kimberly George, Global Head, Innovation & Product Development, Sedgwick 
  • Mark Walls, Chief Marketing Officer, Safety National 

Work Comp Immunity Waived: What Happens When We Lose Exclusive Remedy 

1:00 – 2:00 p.m. 

Moderator 

  • Steve Figliuolo, Corporate Claims Manager, Chick-fil-A, Inc. 

Speakers 

  • David Greene, Attorney, Weber Gallagher 
  • Michele Maffei, Vice President Workforce Absence, Sedgwick 
  • Melissa Spurlock, Senior Manager of Employee Health & Safety, Select Medical Corporation 

Preparing Your Risk Management Program for 2026 and Beyond   

2:10 – 3:10 p.m. 

Moderator 

  • Max Koonce, Chief Claims Officer, Sedgwick 

Speakers 

  • Kelly Oyler, Senior Director Insurable Risk, Walgreens 
  • Joan Vincenz, Managing Director – Corporate Safety, United Airlines 


See you in Orlando! 

Check out the full agenda and register today

If you have any questions, email us at [email protected]