Posts related to ‘claims’

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May 25, 2023
Kathy Conway
VP, specialty operations
Curbing medical malpractice claim costs amid social inflation

Today’s industry professionals are very familiar with the phenomenon of social inflation, in which insurers’ claim costs increase faster than general economic inflation. In the medical malpractice space in which my team operates, I’ve observed case v…

May 25, 2023 by Kathy Conway, VP, specialty operations
May 23, 2023
Nathan Cochrane, Joseph Moreau and Chris Smith, senior building consultants
Building consultants offer safety guidance, technical expertise and a listening ear

May is Building Safety Month, an international campaign to raise awareness about the importance of building safety and what it takes to create and maintain safe, sustainable and resilient structures. As building consultants for Sedgwick’s property so…

May 23, 2023 by Nathan Cochrane, Joseph Moreau and Chris Smith, senior building consultants
May 22, 2023
Dr. Teresa Bartlett, managing director, managed care and Max Koonce, chief claims officer
Medical inflation continues to impact claims

The media recently shared an interesting take on inflation trends, and pointed out the divergence between overall inflation and medical inflation trends. Expenses are on the rise in nearly every area and as medical costs continue to increase, so do e…

May 22, 2023 by Dr. Teresa Bartlett, managing director, managed care and Max Koonce, chief claims officer
May 19, 2023
Jason Landrum
global chief information officer
Generative AI and disruption in the claims industry

It’s hard to escape the buzz surrounding ChatGPT, an innovative artificial intelligence (AI) tool that uses natural language processing to respond conversationally to human prompts for information and task requests. The chatbot and its underlying gen…

May 19, 2023 by Jason Landrum, global chief information officer
May 18, 2023
Margot de Villiers, head of marine and executive surveyor, major and complex loss, Australia; Aliette Fenton-Sharp, claims underwriting director, UK; and Elizabeth Gill, marine general manager, Malaysia
Opportunities abound for women in marine

An interview with Margot de Villiers, head of marine and executive surveyor, major and complex loss, Australia; Aliette Fenton-Sharp, claims underwriting director, UK; and Elizabeth Gill, marine general manager, Malaysia May 18 is International Day …

May 18, 2023 by Margot de Villiers, head of marine and executive surveyor, major and complex loss, Australia; Aliette Fenton-Sharp, claims underwriting director, UK; and Elizabeth Gill, marine general manager, Malaysia
May 16, 2023
Michael Merlino
SVP, Medicare compliance
3 Medicare compliance issues to keep an eye on

Effective management of the costs associated with liability and workers’ compensation claims in the U.S. must include assuring compliance with the requirements of Medicare. It’s a tricky system to navigate and a bit of a moving target, but our team o…

May 16, 2023 by Michael Merlino, SVP, Medicare compliance
May 10, 2023
Matthew Rodda, regional vice president, EFI Global and Kendall Biggs, senior fire investigator, EFI Global
National Wildfire Awareness Month

Fire management decision makers are on high alert during National Wildfire Awareness Month. Each year, wildfires affect thousands of people and ravage millions of acres. The rise in wildfires can be attributed to forestry activity (or lack thereof), …

May 10, 2023 by Matthew Rodda, regional vice president, EFI Global and Kendall Biggs, senior fire investigator, EFI Global
May 10, 2023
Bryon Bass
SVP disability and absence management
The lingering impact of long COVID: employee and employer challenges

As COVID-19 continues to linger and mutate three years after the emergence of a global pandemic, there’s still much we don’t fully understand about its impact — and critical issues are becoming more evident. Among the most problematic is long C…

May 10, 2023 by Bryon Bass, SVP disability and absence management
May 09, 2023
Tamie Hoyner
SVP, talent acquisition
The next generation of insurance professionals

According to the Pew Research Center, each year, millions of Baby Boomers are retiring — leaving critical gaps in the U.S. labor force. While this talent gap continues to be a concern for companies across the country, employers that commit them…

May 09, 2023 by Tamie Hoyner, SVP, talent acquisition
May 03, 2023
Max Koonce
chief claims officer
Bouncing back with authority: resiliency and the evolution of risk management

We’ve known it all along, but it took a global pandemic to drive the lesson home: Resiliency and adaptability are the cornerstones of a successful risk management program. At this week’s RISKWORLD®, the 2023 RIMS conference and exhibition, we had the…

May 03, 2023 by Max Koonce, chief claims officer
May 02, 2023
Danny Miller
EVP, property loss adjusting
Fire’s fury: strategies for preparedness

When enterprise risk managers develop organizational disaster response plans, catastrophes like tornados, hurricanes and earthquakes are usually top of mind. But, the possibility of a devastating fire cannot and should not be overlooked, as a fire lo…

May 02, 2023 by Danny Miller, EVP, property loss adjusting
May 01, 2023
Steve Powell, EVP, loss adjusting; Gail Oliver, SVP, sales and marketing; and Ed Reis, president, repair solutions
National Hurricane Preparedness Week

Recent years have produced above-average storm seasons and, at the earliest estimation, 2023 is expected to continue this trend. It’s not a matter of if, but when a catastrophe will strike. During National Hurricane Preparedness Week and throughout t…

May 01, 2023 by Steve Powell, EVP, loss adjusting; Gail Oliver, SVP, sales and marketing; and Ed Reis, president, repair solutions
May 01, 2023
Kimberly George
global head, innovation and product development
Wellness ZENter: Imagine the possibilities for your health, wellness and productivity

Ahead of the annual RIMS RISKWORLD Conference and Exhibition — and throughout the year — we all invest considerable time, effort and resources to find solutions and ideas to improve the well-being of our organizations and the people who s…

May 01, 2023 by Kimberly George, global head, innovation and product development
April 27, 2023
Bob Peterson
president
Imagine the possibilities at RIMS 2023

As we come together for RIMS’ RISKWORLD conference April 30 – May 3, Sedgwick’s focus is on helping clients and the broader industry imagine what’s possible with the right knowledge, resources and solutions. There will be many opportunities to engage…

April 27, 2023 by Bob Peterson, president
April 25, 2023
Rob Fox, VP, forensic accounting operations, and Emma Levett, head, forensic accounting, Australia
Forensic accounting adds value, accuracy to claim resolutions

Sedgwick’s Imagine 23 thought leadership list highlights “what if” scenarios. That is precisely the space in which we, as forensic accountants for the insurance industry, operate. Our job is to determine what would have happened from a financial pers…

April 25, 2023 by Rob Fox, VP, forensic accounting operations, and Emma Levett, head, forensic accounting, Australia