The largest suite of specialty services to manage risk.
As the industry leader in integrated specialty services, we have the strongest expertise and most advanced technology to provide seamless, cost-effective support for every specialty liability claim and loss adjusting need.
Risk takes many forms. Whether it’s potential property damage, liability issues, insurance fraud or financial loss, you need a partner who can mitigate its impact and help you recover claim costs. Our risk and recovery solutions bring together the most specialized expertise and comprehensive resources in the industry to effectively combat risk and help you quickly recover from a loss. Combining this support under one roof means fewer handoffs, more efficiency and greater cost savings for you. Powered by the most advanced AI technology in the world and the richest data set around, our flexible intake platform (smart.ly) streamlines claim reporting, while our powerful information hub (viaOne), provides complete, real-time visibility into your claims portfolio.
Specialized expertise to effectively manage all types of risk.
Fraud investigations
When there’s suspicious claim activity, our special investigations unit integrates with your current program with us to prevent, detect and investigate insurance fraud, waste and abuse across multiple business lines. Using advanced AI scoring technology, we flag indicators quickly and strategically intervene to reduce risk, control costs and maintain compliance.
Loss prevention and risk control
No matter the industry, we have the most specialized expertise, comprehensive benchmarking data and robust service offerings to improve your loss ratio, underwriting profits and overall efficiency. For carriers, we offer tailored solutions like risk assessments and consultations, application verifications, COPE surveys and building valuations.
Pooling services
With 3,000+ public entities supported, we’re the most trusted partner for risk pool management in the U.S. Our AI-enabled pooling software and world-class data analytics team help us deliver innovative, tailored pooling services that protect your reputation, improve operations and strengthen your bottom line.
Premium audit
With us, you can be confident that premiums match their exposures. Our nationwide audit team delivers top-quality results with the fastest turnaround times in the industry. We excel in handling both program and carrier business, and have audit types for any workers’ compensation, general liability and commercial auto needs.
Resource staffing
When things get busy, we can help lighten your workload. Whatever level or type of claim support you need, our seasoned professionals leverage their unmatched expertise and our proprietary technology to efficiently handle claims for property, liability, workers’ compensation and more.
Subrogation
Don’t get stuck with claims that should be paid by a third party. Our subrogation services enhance your existing program by quickly boosting recovery rates and greatly minimizing loss payouts. With jurisdictional expertise in all 50 states, our team excels at identifying optimal subrogation opportunities for almost any type of claim.
Multi-policyholder programs
Leave your day-to-day claims business to us. Our flexible approach, unmatched technical expertise and advanced claims technology – powered by the industry’s most robust data set – are why hundreds of carriers and MGAs trust us to manage their programs for industry-leading outcomes and highly profitable results.
Custom claims outsourcing
Our Digital Adjust Pro solution is perfect for carriers seeking more dynamic outsourced support. From first notice of loss to damage assessments, our industry-leading technology and experienced desk adjusters can expertly handle your claims while meeting the specific needs of you and your policyholders.
Delegated authority
We’ve been expertly managing claims for the most respected insurers, syndicates, brokers and associations for 50+ years. With SSAE 16 (SOC 1) Type II certification and sophisticated virtual adjusting technology, we expedite claim processes, deliver accurate bordereaux and keep costs down while ensuring full regulatory compliance.
Insights to enhance risk management for claims and losses.
Contact us about our specialty services for risk and recovery.
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