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2025 Loss Adjusting Insights Report

Explore the trends transforming property claims.

What’s inside

  • Tariffs, labor shortages and construction trends – See how global trade policies, workforce gaps and material shortages are reshaping costs, claims cycles and risk assessment.
  • Climate change – Take a deep dive into billion-dollar weather events and their growing impact on insurance markets.
  • Sustainability – Discover how green materials are changing the way we build — and rebuild.
  • AI, machine learning and technology – Explore how generative and agentic AI are revolutionizing claims handling.
    Customer service – Learn how claims teams are using digital tools to elevate the policyholder experience.
  • Litigation and reform – Discover what new laws in Florida and Texas mean for claims, coverage and compliance.
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Why download the report?

Gain access to:

  • Expert analysis of industry data and market trends
  • Thought leadership from Sedgwick’s top experts
  • Insights into nine key trends reshaping commercial and residential property claims
  • A clearer view of the risks, opportunities and innovations driving change to support strategic planning and decision-making
  • Strategies to help you respond with confidence, improve outcomes and stay ahead of industry shifts
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Get the insights. Stay ahead. Shape what’s next.

About Sedgwick’s property claims solutions

With 10,000+ experts in 80 countries and over 3 million claims handled, Sedgwick delivers global, end-to-end property solutions for every type of loss.