August 21, 2025
Sedgwick, the world’s leading risk and claims administration partner, today announced the launch of its first annual Loss Adjusting Insights Report. This first-of-its-kind report offers a comprehensive analysis of the most pressing trends shaping commercial and residential property claims in 2025, as well as strategies to address them for all involved parties, from adjusters to claims professionals.
This Loss Adjusting Insights Report offers an explanation on how forces such as global trade policies, climate-driven catastrophes, tariffs, labor shortages, climate change, artificial intelligence (AI), legislative updates, and shifting customer expectations are transforming the property claims landscape. It also outlines actionable steps for carriers, contractors, brokers, and claims professionals to adapt and thrive in a rapidly evolving market.
“Today’s property claims environment is more complex than ever due to a number of new and evolving factors, and the pace of change will only accelerate,” said Scott Richardson, President, Property of Americas, Sedgwick. “Our goal with this report is to equip industry leaders with the clarity and confidence they need to navigate the forces at play, and prepare to navigate the unexpected.”
Key findings from this inaugural 2025 Loss Adjusting Insights Report include:
- Climate Change & Catastrophe – In 2024, weather-related events caused $368 billion in damages worldwide, driving rising premiums and creating “insurance deserts” in high-risk regions.
- Tariffs & Construction Costs – The newly implemented tariffs on Canadian and Mexican goods have the potential to raise U.S. construction material costs by more than $3 billion, increasing the cost of building a single-family home by $7,500-$10,000.
- Technology & AI – The global AI insurance claims processing market reached $514 million in 2024 and is projected to hit $2.7 billion by 2034, transforming everything from risk assessment to remote adjusting.
Filled with real-world data, expert perspectives from Sedgwick’s top leaders, and forward-thinking strategies, the Loss Adjusting Insights Report is designed to help industry professionals lead with a clear plan on how to navigate the now, as well as create a plan and a vision for what’s to come. The Loss Adjusting Insights Report will be issued annually and will offer property claims professionals a trusted resource for understanding change, anticipating challenges, and finding opportunities to better serve clients and communities.
To download the Loss Adjusting Insights Report click here.
About Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.
