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June 28, 2022
Kendall Biggs
senior fire investigator, EFI Global
Wildfire resilience

The rate and devastating impact of wildfires continue to increase across the U.S. and around the world. What can organizations do to prepare and protect their employees, assets and infrastructure? In this podcast, we are joined by Kendall Biggs, seni…

June 28, 2022 by Kendall Biggs, senior fire investigator, EFI Global
Blog
May 23, 2022
Beau Bishop, senior vice president, catastrophe operations, Danny Miller, executive vice president, loss adjustment property and Gail Oliver, senior vice president, sales
CAT season 2022: preparing our team and communities

Recent years have produced above-average storm seasons and, at the earliest estimation, 2022 is expected to continue this trend. Wildfires, hurricanes, earthquakes, and tornadoes are difficult for everyone involved — especially those whose home…

May 23, 2022 by Beau Bishop, senior vice president, catastrophe operations, Danny Miller, executive vice president, loss adjustment property and Gail Oliver, senior vice president, sales
Blog
May 12, 2022
James McIntosh, national manager, technical services and Bruce Visser, technical manager, repair standards
Digital twin technology: another dimension to claims assessments

Digital twin provides an accurate and transparent representation of the inside and outside of a property. It allows all stakeholders to have full visibility of the damage and be able to discuss repairs openly with claims handlers, builders and other …

May 12, 2022 by James McIntosh, national manager, technical services and Bruce Visser, technical manager, repair standards
Blog
May 04, 2022
Martha McGorman
MCL adjuster
Maximum Indemnity Period: Is 12 months long enough?

All too often, we see claims where an insufficient Maximum Indemnity Period (MIP) has been set — resulting in serious consequences related to the recovery of the policyholder’s business. When the MIP — known as the time interval for insur…

May 04, 2022 by Martha McGorman, MCL adjuster
Blog
April 04, 2022
Jason Keen, AIC, MBA,
executive general adjuster
Roofing fraud: Don’t get nailed

Let’s face it – a commercial roof can be expensive to replace; and like other instances in life, there will be people who attempt to take advantage. After a recent storm, a contractor may see a worn roof in close proximity as a potential revenue stre…

April 04, 2022 by Jason Keen, AIC, MBA, , executive general adjuster
Blog
March 17, 2022
Steven Grutzmacher
general adjuster
Navigating water damage after a pipe bursts

For many public sector employees — including those with schools, municipalities, and utility districts — managing property losses may be just one responsibility of a much broader role. Imagine being a newly appointed school superintendent…

March 17, 2022 by Steven Grutzmacher, general adjuster
Blog
November 24, 2021
Ben Price
head of operations, MCL Global
Major and complex loss review 2021

Since early 2020, organisations in every sphere of business have felt the pressure of an unforeseen, unprecedented global pandemic — it has continuously tested our resourcefulness and ingenuity. Even as our ability to meet, talk and intera…

November 24, 2021 by Ben Price, head of operations, MCL Global
Blog
November 23, 2021
Skot Penfold
Head of building consultancy services
Beyond the building process

When it comes to construction projects, insurer clients want overall control without compromising efficiency or increasing spend. Previously, any major property damage claim could involve various external building consultants — with different m…

November 23, 2021 by Skot Penfold, Head of building consultancy services
Blog
September 04, 2020
Charles McMartin
Director, Regional General Adjuster, Contents Solutions Division
Time and accuracy, scope and cost are critical in contents adjusting

After a commercial or residential property loss, the building’s physical damage is top of mind. But it’s equally as important to consider the contents inside that were likely destroyed and, as a result, unavailable for inspection. For over 30 years,…

September 04, 2020 by Charles McMartin, Director, Regional General Adjuster, Contents Solutions Division
Blog
June 03, 2020
Danny Miller
Executive Vice President, Loss Adjustment Property, Specialty Services
Beyond property: Coverage in a time of crisis

During tumultuous times, businesses run the risk of property damage and so much more. Now is an appropriate time to consider your current coverage and ensure you are prepared. Property coverage that extends beyond the building and its contents can he…

June 03, 2020 by Danny Miller, Executive Vice President, Loss Adjustment Property, Specialty Services
Blog
September 05, 2019
Ed Reis
President, Sedgwick Repair Solutions
Damage from Dorian highlights key steps in the restoration and clean-up process

As we watched Hurricane Dorian wreak havoc on the Bahamas earlier this week, causing devastating damage and tragic losses, the need for emergency resources was abundantly clear. After bringing strong winds and heavy rain to Florida, the storm continu…

September 05, 2019 by Ed Reis, President, Sedgwick Repair Solutions
Blog
February 08, 2019
Simon Melhuish
Home Investigations Director
Uncovering the silver bullet

Home case study The evidence needed to prove insurance fraud is often well hidden, which makes uncovering that crucial ‘silver bullet’ very satisfying.  A substantial water damage claim was identified as suspicious by one of our adjusters durin…

February 08, 2019 by Simon Melhuish, Home Investigations Director
Blog
July 19, 2018
Damian Glynn
Director, Head of Financial Lines, UK
Espionage, terrorism and disruption: Coverage complexities in an era of uncertainty

Espionage, terrorism and disruption: Coverage complexities in an era of uncertainty Business owners are faced with scenarios today that would have been almost unthinkable just a year ago – or only in Tom Clancy novels from the 1980s. Yet, this year …

July 19, 2018 by Damian Glynn , Director, Head of Financial Lines, UK
Blog
May 07, 2018
Ed Reis
President Vericlaim Repair Solutions
Technology and the future of claims adjusting

As we prepare for the 2018 storm season, I can’t help but look back at the impact of 2017’s extreme weather. We have seen how vital it is to be ready to respond quickly to property claims in the field. Catastrophic weather events continue to test und…

May 07, 2018 by Ed Reis, President Vericlaim Repair Solutions
Blog
February 05, 2018
Fire Protection Engineering Team, Unified Investigations & Sciences, a Sedgwick company
Fire safety is no crock: “Big three” takeaways from “This is Us”

In an episode that aired immediately following the Super Bowl, millions of fans of the hit NBC drama “This is Us” finally got an answer to the question that has loomed over the past two seasons: how Pearson family patriarch Jack (played by Milo Venti…

February 05, 2018 by Fire Protection Engineering Team, Unified Investigations & Sciences, a Sedgwick company
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