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January 11, 2023
Kevin Williams BSc (Hons) MRICS ACII ACILA
head of subsidence
Monitoring buildings from space – a subsidence breakthrough

Subsidence claims can be expensive and time consuming to manage, often taking up to a year or more to resolve. However, the ability to track building geometry from space is edging closer, and this will mean insurers and claims management companies ca…

January 11, 2023 by Kevin Williams BSc (Hons) MRICS ACII ACILA , head of subsidence
Blog
January 05, 2023
Dean Harding-Dempster
technical practice group lead, building consultancy division
Tackling the challenges of basement flooding

The number of basement constructions and conversions have dramatically increased in recent years. Adding a basement is a more cost-effective way to provide additional space than moving or upsizing and adds significantly to the overall property value.…

January 05, 2023 by Dean Harding-Dempster, technical practice group lead, building consultancy division
Blog
December 13, 2022
David Berrey, chief compliance officer
Business continuity in an unpredictable world

Our complex global economy is fraught with uncertainty. Companies today must contend with numerous factors beyond their control that jeopardize their ability to conduct business as usual. The past few years have brought new levels of volatility to an…

December 13, 2022 by David Berrey, chief compliance officer
Blog
December 12, 2022
David Gear
director, head of major and complex loss (Scotland and Northern Ireland)
Tales and costs of the unexpected: when the level of cover is not enough

Many adjusters have found themselves in a common situation: whilst building sums insured and/or declared values are initially considered adequate, after testing, they are ultimately found to be insufficient. This is often due to adverse factors and u…

December 12, 2022 by David Gear, director, head of major and complex loss (Scotland and Northern Ireland)
Blog
November 04, 2022
John Colquhoun, head of EFI Global UK and Wayne Manton, principal forensic investigator, EFI Global
Severe European winter could cause a rise in property claims

Germans bracing for the cold winter are scrambling for heat alternatives. Many older apartments in Berlin still have century-old heating methods despite other buildings having switched to central heating. Burning wood can generate creosote, a toxic, …

November 04, 2022 by John Colquhoun, head of EFI Global UK and Wayne Manton, principal forensic investigator, EFI Global
Blog
September 21, 2022
Ian Newth - head of construction & engineering and Andrew Cavan - head of major & complex loss – North, Sedgwick UK
Civil unrest: Will history repeat itself?

We’re in the business of being prepared to respond to unthinkable situations. And while bad weather warnings indicate the potential for a surge event, there’s a new storm brewing that could hit anywhere, anytime and with little notice. The potentiall…

September 21, 2022 by Ian Newth - head of construction & engineering and Andrew Cavan - head of major & complex loss – North, Sedgwick UK
Blog
August 30, 2022
Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice
The rise of e-scooters and electric vehicles: What does it mean for the claims industry?

As transportation technology progresses, issues of safety, fraud and liability will need continuous monitoring to match the changing landscape. Electric scooters (or e-scooters) are now a familiar sight on UK streets but are new enough that safety an…

August 30, 2022 by Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice
Blog
July 13, 2022
Jon Mainwaring
client director, home emergency, UK
The home heating revolution

From 2025, gas boilers will be vetoed from new homes in the United Kingdom and replaced with more environmentally friendly alternatives, such as air source heat pumps (ASHP) or hydrogen systems. It’s reported that around 47,000 heat pumps were instal…

July 13, 2022 by Jon Mainwaring, client director, home emergency, UK
Blog
June 30, 2022
Lauren Glover
head of specialist care, UK
Digital doesn’t always click

The pandemic drove ‘tech-celeration’ around the world as almost everything went online – from health consultations to shopping, banking and exercise classes. The digital economy soared as new solutions were devised to meet a wide range of lockdown is…

June 30, 2022 by Lauren Glover, head of specialist care, UK
Blog
May 04, 2022
Martha McGorman
MCL adjuster
Maximum Indemnity Period: Is 12 months long enough?

All too often, we see claims where an insufficient Maximum Indemnity Period (MIP) has been set — resulting in serious consequences related to the recovery of the policyholder’s business. When the MIP — known as the time interval for insur…

May 04, 2022 by Martha McGorman, MCL adjuster
Blog
April 01, 2022
Graham Hawkins, director, UK environmental adjusting and Laura Horrocks, director, head of fraud technology and intelligence
Rising costs in the UK drive increase in oil theft

Oil has become a precious commodity and is now being targeted by thieves across the UK. Exposure is far reachi­­ng — from commercial premises to rural properties and private vehicles. One haulage firm had £24,000 of diesel stolen recently and, …

April 01, 2022 by Graham Hawkins, director, UK environmental adjusting and Laura Horrocks, director, head of fraud technology and intelligence
Blog
March 22, 2022
Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liability
The rising tide of UK flood claims and rights of recovery

Landowners, developers, local authorities and government agencies can’t ignore the evidence of increasing flooding incidents. Nor can they abrogate responsibilities to insurers for the subsequent costs. The challenges related to flood claims and righ…

March 22, 2022 by Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liability
Blog
December 21, 2021
John Armstrong, director - executive MCL adjuster and Martha McGorman, commercial property adjuster
The SME underinsurance crisis

There are approximately 4.3 million small or medium-sized enterprises (SMEs) in the UK and alarmingly, around 80% are underinsured. In addition, government research suggests that one in five businesses suffer a major disruption every year — wit…

December 21, 2021 by John Armstrong, director - executive MCL adjuster and Martha McGorman, commercial property adjuster
Blog
September 16, 2021
Eur Ing Mark Hawksworth
Global technology specialist practice group leader and executive MCL adjuster
Claim farming for damages in light of data protection laws

As new data protection laws are introduced, so are new challenges. Claim farming occurs when parties submit claims for financial gain against targets unaware of data misuse and is on the rise in the UK. After navigating hardship related to COVID-19 a…

September 16, 2021 by Eur Ing Mark Hawksworth, Global technology specialist practice group leader and executive MCL adjuster
Blog
June 18, 2021
Luke Evans
Green light for self-drive in UK raises risk concerns in motor supply chain

The UK is the first country in the world to announce regulated guidelines for self-driving cars on motorways. This means you could see cars with Automated Lane Keeping Systems (ALKS) on British roads by the end of 2021. Many cars already incorporate…

June 18, 2021 by Luke Evans
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