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September 21, 2022
Ian Newth - head of construction & engineering and Andrew Cavan - head of major & complex loss – North, Sedgwick UK
Civil unrest: Will history repeat itself?

We’re in the business of being prepared to respond to unthinkable situations. And while bad weather warnings indicate the potential for a surge event, there’s a new storm brewing that could hit anywhere, anytime and with little notice. The potentiall…

September 21, 2022 by Ian Newth - head of construction & engineering and Andrew Cavan - head of major & complex loss – North, Sedgwick UK
Blog
August 30, 2022
Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice
The rise of e-scooters and electric vehicles: What does it mean for the claims industry?

As transportation technology progresses, issues of safety, fraud and liability will need continuous monitoring to match the changing landscape. Electric scooters (or e-scooters) are now a familiar sight on UK streets but are new enough that safety an…

August 30, 2022 by Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice
Blog
July 13, 2022
Jon Mainwaring
client director, home emergency, UK
The home heating revolution

From 2025, gas boilers will be vetoed from new homes in the United Kingdom and replaced with more environmentally friendly alternatives, such as air source heat pumps (ASHP) or hydrogen systems. It’s reported that around 47,000 heat pumps were instal…

July 13, 2022 by Jon Mainwaring, client director, home emergency, UK
Blog
June 30, 2022
Lauren Glover
head of specialist care, UK
Digital doesn’t always click

The pandemic drove ‘tech-celeration’ around the world as almost everything went online – from health consultations to shopping, banking and exercise classes. The digital economy soared as new solutions were devised to meet a wide range of lockdown is…

June 30, 2022 by Lauren Glover, head of specialist care, UK
Blog
May 04, 2022
Martha McGorman
MCL adjuster
Maximum Indemnity Period: Is 12 months long enough?

All too often, we see claims where an insufficient Maximum Indemnity Period (MIP) has been set — resulting in serious consequences related to the recovery of the policyholder’s business. When the MIP — known as the time interval for insur…

May 04, 2022 by Martha McGorman, MCL adjuster
Blog
April 01, 2022
Graham Hawkins, director, UK environmental adjusting and Laura Horrocks, director, head of fraud technology and intelligence
Rising costs in the UK drive increase in oil theft

Oil has become a precious commodity and is now being targeted by thieves across the UK. Exposure is far reachi­­ng — from commercial premises to rural properties and private vehicles. One haulage firm had £24,000 of diesel stolen recently and, …

April 01, 2022 by Graham Hawkins, director, UK environmental adjusting and Laura Horrocks, director, head of fraud technology and intelligence
Blog
March 22, 2022
Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liability
The rising tide of UK flood claims and rights of recovery

Landowners, developers, local authorities and government agencies can’t ignore the evidence of increasing flooding incidents. Nor can they abrogate responsibilities to insurers for the subsequent costs. The challenges related to flood claims and righ…

March 22, 2022 by Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liability
Blog
December 21, 2021
John Armstrong, director - executive MCL adjuster and Martha McGorman, commercial property adjuster
The SME underinsurance crisis

There are approximately 4.3 million small or medium-sized enterprises (SMEs) in the UK and alarmingly, around 80% are underinsured. In addition, government research suggests that one in five businesses suffer a major disruption every year — wit…

December 21, 2021 by John Armstrong, director - executive MCL adjuster and Martha McGorman, commercial property adjuster
Blog
September 16, 2021
Eur Ing Mark Hawksworth
Global technology specialist practice group leader and executive MCL adjuster
Claim farming for damages in light of data protection laws

As new data protection laws are introduced, so are new challenges. Claim farming occurs when parties submit claims for financial gain against targets unaware of data misuse and is on the rise in the UK. After navigating hardship related to COVID-19 a…

September 16, 2021 by Eur Ing Mark Hawksworth, Global technology specialist practice group leader and executive MCL adjuster
Blog
June 18, 2021
Luke Evans
Green light for self-drive in UK raises risk concerns in motor supply chain

The UK is the first country in the world to announce regulated guidelines for self-driving cars on motorways. This means you could see cars with Automated Lane Keeping Systems (ALKS) on British roads by the end of 2021. Many cars already incorporate…

June 18, 2021 by Luke Evans
Blog
May 25, 2021
Graham Plaister
principal specialist – agriculture & rural
UK food and farming post-Brexit

The UK farming sector is at a crossroads due to major changes brought by Brexit. Fundamentally, the government plans to phase out any direct payments to farmers by 2022 and the funds from these payments will be redirected to environmental schemes. Th…

May 25, 2021 by Graham Plaister, principal specialist – agriculture & rural
Blog
April 21, 2021
Damian Glynn
Director, Head of Financial Lines, UK
Business interruption… Groundhog Day?

COVID-19 has raised some tricky questions about business interruption cover around the world and cyber-related issues continue to present complicated challenges. We can afford to focus on those concerns because we already have the basic BI cover sort…

April 21, 2021 by Damian Glynn, Director, Head of Financial Lines, UK
Blog
March 30, 2021
Mark Buckingham
UK Government intends to modernise product safety laws

The Department for Business, Energy & Industrial Strategy has announced plans to review and strengthen the UK’s product safety laws to ensure they are robust enough for the 21st century. This is largely because much of the current safety regime is ba…

March 30, 2021 by Mark Buckingham
Blog
February 05, 2021
Leon Briggs
Head of forensic advisory services, New Zealand
Flogging a dead hotel

What’s next for insurers following the recent UK Supreme Court ruling? Earlier this year, the UK Supreme Court handed down its highly anticipated decision on insurers’ obligations under policies providing non-physical damage business interruption co…

February 05, 2021 by Leon Briggs, Head of forensic advisory services, New Zealand
Blog
January 29, 2021
UK slow to report on product recalls in Europe

Last week [Week 3], there were 38 recall notifications placed in Europe, and 37% (14) of those were for motor vehicles. All but two of the vehicles are being recalled from end users. Germany submitted the most alerts (10), however five of those rela…

January 29, 2021
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