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May 26, 2017
Jon Wroten, Senior Vice President, Regulatory Compliance & Quality, Sedgwick
Benchmarking for excellence

Tom Peters the business guru, thought leader and author of the #1 national best-seller In Search of Excellence, says "Excellent firms don't believe in excellence – only in constant improvement and constant change." Excellence is something all busi…

May 26, 2017 by Jon Wroten, Senior Vice President, Regulatory Compliance & Quality, Sedgwick
Blog
November 29, 2016
Kimberly George
SVP Corporate Development, M&A, and Healthcare
The advocacy approach - improving consumer experience

Nearly all businesses have interest in consumer experience. Whether you fly an airline, shop at a retailer, visit a website, or frequent an eatery, businesses care about your perception of their services and the products you consume. Negative experie…

November 29, 2016 by Kimberly George, SVP Corporate Development, M&A, and Healthcare
Blog
October 03, 2016
Jon Wroten, SVP Regulatory Compliance & Quality
The flip side of regulations

What does the Joni Mitchell song ‘Both Sides Now’ have to do with workers’ compensation regulations? I’ve looked at life from both sides nowFrom up and down and still somehowIt’s life’s illusions I recallI really don’t know life at all– Joni Mitchel…

October 03, 2016 by Jon Wroten, SVP Regulatory Compliance & Quality
Blog
September 08, 2016
9/11: Reflections 15 years later

Pete Hamann, Sedgwick SVP of business development, Stamford, Connecticut Fifteen years; how can time have passed so quickly? When I close my eyes, I am immediately transported back to that day and its amazingly crystal-clear blue sky. I am one of th…

September 08, 2016
Blog
August 25, 2016
David North
President and CEO
One button

This week I spoke on a panel with other CEOs in our industry where we looked at the future of our business and projected where we could be in 10 years. I talked about how my daughter and I shared the common interest of watching every moment of the Ol…

August 25, 2016 by David North, President and CEO
Blog
May 27, 2016
How could current and future technology shape workers’ compensation?

New technology is reshaping the world in which we live. It takes the form of self-driving cars, virtual reality and 3-dimensional (3D) printers. Once thought to be cold and impersonal, technology is redefining our expectations and ho…

May 27, 2016
Blog
April 11, 2016
Kimberly George
SVP Corporate Development, M&A, and Healthcare
Why mental health, why RIMS 2016?

Today I have the fortunate opportunity to present at RIMS 2016 with Scott Daniels, Director of Disability, Comcast on the topic of Achieving balance: Managing mental health and stress-related issues in the workplace. Mental illness is a leading cause…

April 11, 2016 by Kimberly George, SVP Corporate Development, M&A, and Healthcare
Blog
March 25, 2016
Scott Rogers
President, Client Services
The advocacy advantage

Workers’ compensation is complex, process-intensive and sometimes confusing -- as we in the industry know. When an injured employee who is unfamiliar with it attempts to navigate the system, the complexities can be daunting, sometimes leading to fr…

March 25, 2016 by Scott Rogers, President, Client Services
Blog
March 05, 2016
John Webster, Sedgwick physician consultant
Engaging physicians in quality and safety initiatives

As healthcare delivery in the U.S. undergoes profound change from volume-based to value-based, patient-centered and more transparent care, there is increasing emphasis on quality and safety. In moving toward a culture of safety, leaders and policym…

March 05, 2016 by John Webster, Sedgwick physician consultant
Blog
February 26, 2016
Chris Mandel, RF
SVP Strategic Solutions
Introducing the Sedgwick Institute

“We’ve got serious problems, and we need serious people.” This quote is from one of my favorite movies, The American President. Our industry has many opportunities; they are serious and complicated. We need serious people with serious resources to ad…

February 26, 2016 by Chris Mandel, RF, SVP Strategic Solutions
Blog
January 19, 2016
David North
President and CEO
Sedgwick forecasts 16 industry trends to watch in 2016

As we move into the new year, I am excited about all the great things I believe will happen in our industry. Taking care of people is at the heart of everything we do at Sedgwick – from ensuring injured and ill workers have access to the right heal…

January 19, 2016 by David North, President and CEO
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