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March 22, 2023
Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Securing temporary housing after Winter Storm Elliott­

In December 2022, extreme winter weather conditions caused power outages and freezing pipes across the United States — damaging properties and displacing residents. In the days that followed, our temporary housing team took on an increased clai…

March 22, 2023 by Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Blog
March 10, 2023
Beau Bishop
senior vice president, catastrophe operations
Planning for disaster before it strikes

When disaster strikes, getting the right catastrophe solutions to the right places quickly are essential. In this podcast, we are joined by Beau Bishop, SVP of catastrophe operations, who discusses the vast range of needs necessary to handle differen…

March 10, 2023 by Beau Bishop, senior vice president, catastrophe operations
Blog
March 08, 2023
Kjersti Granum
team lead, property
Kulden er tilbake - slik unngår du frostskader

Les den engelske versjonen. Da er kulden tilbake og strømprisene er på vei opp, igjen, dessverre.. En kald vinter og økte strømpriser, kan føre til at mange skrur ned varmen i hus og hytter, og at rørene fryser.Dette har vært mest vanlig blant hy…

March 08, 2023 by Kjersti Granum, team lead, property
Blog
March 08, 2023
Kjersti Granum
team lead, property
Mitigating property damage amid cold temperatures

Read this in Norwegian. Across Norway, cold winter temperatures have returned and electricity prices continue to rise. In response, many people have turned down the heat in their homes — leading to frozen pipes. Frozen pipes can cause major …

March 08, 2023 by Kjersti Granum, team lead, property
Blog
March 07, 2023
Nigel Lambert
liability technical and audit manager
Property disrepair claims – An awakening

The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communi…

March 07, 2023 by Nigel Lambert, liability technical and audit manager
Blog
March 06, 2023
Hamish Blair
client relationship manager
State of emergency declared in New Zealand

On Tuesday, 14 February, and for only the third time in history, the New Zealand government announced a national state of emergency. The flooding and destruction that followed in the wake of Cyclone Gabrielle left Northland, parts of Auckland and the…

March 06, 2023 by Hamish Blair, client relationship manager
Blog
March 03, 2023
Curtis Anderson - forensic mechanical engineer, P.E. and Christopher Baisch - forensic electrical engineer, P.E.
Dramatic growth in the veterinary market — and what it means for property carriers

The U.S. veterinarians’ market is booming thanks in part to the growing popularity of animal adoption (and in turn, wider use of pet insurance and expenditure on pet well-being). According to Grand View Research, the U.S. vet market was valued at jus…

March 03, 2023 by Curtis Anderson - forensic mechanical engineer, P.E. and Christopher Baisch - forensic electrical engineer, P.E.
Blog
February 23, 2023
Matthew Vale
BSc, PGDip BldCons, BDMA ClmsPrct, MRICS, RICS accredited building conservation surveyor RICS registered expert witness
Listed building repairs – how property owners can avoid prosecution

On 5 December 2022, five people were found guilty at Burnley Magistrates Court of illegally demolishing the Grade II listed Punch Bowl Inn in Ribble Valley, Lancashire. They are due to be sentenced on 8 March 2023. The 18th-century pub closed in 20…

February 23, 2023 by Matthew Vale, BSc, PGDip BldCons, BDMA ClmsPrct, MRICS, RICS accredited building conservation surveyor RICS registered expert witness
Blog
February 15, 2023
Andrew Cavan
director, head of major and complex loss (North)
The impact of inflation on claims: what lies ahead in 2023

As reported in the Financial Times, on 31 August 2022, the head of one of the world’s largest building materials companies confirmed that he’s seeing a ‘second wave of cost increases’ following the surge in gas prices. Spiralling energy prices are …

February 15, 2023 by Andrew Cavan, director, head of major and complex loss (North)
Blog
January 26, 2023
Curtis Anderson
forensic engineer, EFI Global
The wonders, risks and future of medical imaging equipment

As the medical imagining sector continues to rapidly grow, so do the risks of malfunction and catastrophic failure in its technology. Imaging equipment manufacturers are the primary service providers for equipment repairs, however, there can be a wid…

January 26, 2023 by Curtis Anderson, forensic engineer, EFI Global
Blog
January 12, 2023
Beau Bishop - senior vice president, catastrophe operations and Ed Reis - president, repair solutions
5 tips to prevent losses related to frozen pipes

When extreme winter weather conditions arise, the impact can be devastating — triggering power outages, freezing pipes and dangerous, icy roads. As property owners in the U.S. navigate a challenging winter season, the concern around pipes freez…

January 12, 2023 by Beau Bishop - senior vice president, catastrophe operations and Ed Reis - president, repair solutions
Blog
January 11, 2023
Kevin Williams BSc (Hons) MRICS ACII ACILA
head of subsidence
Monitoring buildings from space – a subsidence breakthrough

Subsidence claims can be expensive and time consuming to manage, often taking up to a year or more to resolve. However, the ability to track building geometry from space is edging closer, and this will mean insurers and claims management companies ca…

January 11, 2023 by Kevin Williams BSc (Hons) MRICS ACII ACILA , head of subsidence
Blog
January 05, 2023
Dean Harding-Dempster
technical practice group lead, building consultancy division
Tackling the challenges of basement flooding

The number of basement constructions and conversions have dramatically increased in recent years. Adding a basement is a more cost-effective way to provide additional space than moving or upsizing and adds significantly to the overall property value.…

January 05, 2023 by Dean Harding-Dempster, technical practice group lead, building consultancy division
Blog
December 22, 2022
Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Cultivating concierge-level service

Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…

December 22, 2022 by Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Blog
December 12, 2022
David Gear
director, head of major and complex loss (Scotland and Northern Ireland)
Tales and costs of the unexpected: when the level of cover is not enough

Many adjusters have found themselves in a common situation: whilst building sums insured and/or declared values are initially considered adequate, after testing, they are ultimately found to be insufficient. This is often due to adverse factors and u…

December 12, 2022 by David Gear, director, head of major and complex loss (Scotland and Northern Ireland)
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