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June 16, 2022
Guest author: Dr. Raymond Shelton
Training before tragedy: empathy and trauma in the claims process

Foreword by Mike Leslie, VP of sales, temporary housing, Sedgwick After a property loss, many insureds experience trauma as they work through the stages of grief for their damaged home, precious family heirloom or priceless photos. Processing the lo…

June 16, 2022 by Guest author: Dr. Raymond Shelton
Blog
May 23, 2022
Beau Bishop, senior vice president, catastrophe operations, Danny Miller, executive vice president, loss adjustment property and Gail Oliver, senior vice president, sales
CAT season 2022: preparing our team and communities

Recent years have produced above-average storm seasons and, at the earliest estimation, 2022 is expected to continue this trend. Wildfires, hurricanes, earthquakes, and tornadoes are difficult for everyone involved — especially those whose home…

May 23, 2022 by Beau Bishop, senior vice president, catastrophe operations, Danny Miller, executive vice president, loss adjustment property and Gail Oliver, senior vice president, sales
Blog
May 12, 2022
James McIntosh, national manager, technical services and Bruce Visser, technical manager, repair standards
Digital twin technology: another dimension to claims assessments

Digital twin provides an accurate and transparent representation of the inside and outside of a property. It allows all stakeholders to have full visibility of the damage and be able to discuss repairs openly with claims handlers, builders and other …

May 12, 2022 by James McIntosh, national manager, technical services and Bruce Visser, technical manager, repair standards
Blog
March 22, 2022
Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liability
The rising tide of UK flood claims and rights of recovery

Landowners, developers, local authorities and government agencies can’t ignore the evidence of increasing flooding incidents. Nor can they abrogate responsibilities to insurers for the subsequent costs. The challenges related to flood claims and righ…

March 22, 2022 by Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liability
Blog
March 17, 2022
Steven Grutzmacher
general adjuster
Navigating water damage after a pipe bursts

For many public sector employees — including those with schools, municipalities, and utility districts — managing property losses may be just one responsibility of a much broader role. Imagine being a newly appointed school superintendent…

March 17, 2022 by Steven Grutzmacher, general adjuster
Blog
February 10, 2022
David Gear
Head of major and complex loss (Scotland & Northern Ireland)
When the cladding crisis meets an insurance policy

Nearly five years after the Grenfell Tower fire in London, hundreds of thousands of homeowners and leaseholders are still living in potentially dangerous buildings. Billions have been invested in building safety, including government assistance and p…

February 10, 2022 by David Gear, Head of major and complex loss (Scotland & Northern Ireland)
Blog
November 23, 2021
Skot Penfold
Head of building consultancy services
Beyond the building process

When it comes to construction projects, insurer clients want overall control without compromising efficiency or increasing spend. Previously, any major property damage claim could involve various external building consultants — with different m…

November 23, 2021 by Skot Penfold, Head of building consultancy services
Blog
January 22, 2021
​Nathanaelle​ Vercruysse​, director of claims management ​and Fabrice ​Collet​​, hub manager and expert
Tempête Alex, un évènement hors-normes, une mobilisation exceptionnelle

Read the English version Nathanaëlle VERCRUYSSE, Directrice gestion des sinistres pour compte de Sedgwick, et Fabrice COLLET, Expert fort enjeu Directeur Hub Provence Entreprises de Sedgwick sont revenus sur les particularités de la tempête Alex, ar…

January 22, 2021 by ​Nathanaelle​ Vercruysse​, director of claims management ​and Fabrice ​Collet​​, hub manager and expert
Blog
January 22, 2021
​Nathanaelle​ Vercruysse​, director of claims management ​and Fabrice ​Collet​​, hub manager and expert
Storm Alex, an exceptional event, an exceptional mobilization

Lisez ceci en français Storm Alex arrived September 30 on the coast of Southern Brittany and hit the Alpes-Maritimes department with a bang on October 2. The storms associated with the front poured large quantities of rain into the hinterland. The …

January 22, 2021 by ​Nathanaelle​ Vercruysse​, director of claims management ​and Fabrice ​Collet​​, hub manager and expert
Blog
September 04, 2020
Charles McMartin
Director, Regional General Adjuster, Contents Solutions Division
Time and accuracy, scope and cost are critical in contents adjusting

After a commercial or residential property loss, the building’s physical damage is top of mind. But it’s equally as important to consider the contents inside that were likely destroyed and, as a result, unavailable for inspection. For over 30 years,…

September 04, 2020 by Charles McMartin, Director, Regional General Adjuster, Contents Solutions Division
Blog
July 16, 2020
James McIntosh
National Manager-Technical Services, Building Consultancy Division, Sedgwick Australia
Defects in residential strata buildings? Take care not to overlook the most prevalent!

In recent times, the construction and strata industries across eastern Australia have shifted their focus away from leaking buildings and toward the highly publicised structural failures, fire separation and combustible materials. The attention is wa…

July 16, 2020 by James McIntosh, National Manager-Technical Services, Building Consultancy Division, Sedgwick Australia
Blog
August 02, 2019
Nicolas Chabauty
Hub Manager & Expert, Major & Complex Loss, Sedgwick France
Drought in France: How is the risk increasing?

Drought in France is now a high priority for insurance companies. Over the past few weeks, temperatures have soared and new measures are being put in place to deal with the phenomenon. The persistent heat has caused drought and water shortages with …

August 02, 2019 by Nicolas Chabauty, Hub Manager & Expert, Major & Complex Loss, Sedgwick France
Blog
August 02, 2019
Nicolas Chabauty
Manager de Hub MCL - Expert Entreprises Dommage, Sedgwick France
Sécheresse en France: Pourquoi les risques augmentent-ils?

C’est dans un contexte de changement climatique global et impactant l’ensemble de la Société, que nous abordons le sujet de la sécheresse en France, d’un point de vue assurantiel. Ce sujet est désormais prioritaire pour les compagnies d’assurance. …

August 02, 2019 by Nicolas Chabauty, Manager de Hub MCL - Expert Entreprises Dommage, Sedgwick France
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