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September 25, 2023
Chris Occleshaw
recall consultant
UK Government under pressure to develop regulations for artificial intelligence

In late August, UK Members of Parliament criticised the UK government for failing to lead in regulating artificial intelligence (AI). The criticism came ahead of an AI summit the UK government is hosting in November, and followed the release of a gov…

September 25, 2023 by Chris Occleshaw, recall consultant
Blog
September 15, 2023
David Stills
SVP, carrier and risk practice
Hard insurance market or just a new norm?

Insurance is an effective financial tool allowing entities to transfer risk to a third party, providing protection from profit and loss (P&L) volatility and enabling growth by allowing other risks to be absorbed, while insurable risks are hedged. Oft…

September 15, 2023 by David Stills, SVP, carrier and risk practice
Blog
September 11, 2023
Beth Fieldhouse
manager, forensic accounting services
The basics of business interruption: what professional services firms should know­­

Business interruption (BI) is a significant concern for professional services firms — whether it be lawyers, accountants, medical professionals or consulting agencies. Any disruption, whether due to physical damages or technology downtime, can …

September 11, 2023 by Beth Fieldhouse, manager, forensic accounting services
Blog
September 07, 2023
Chris Harvey
VP, crisis solution
Number of U.S. product recalls remains high in second quarter of 2023

The risk of product recalls across five key industries remains prevalent in the U.S. according to data from Sedgwick’s latest Recall Index report. Despite recall activity falling less than one percent in Q2 2023 compared to the previous quarter, at o…

September 07, 2023 by Chris Harvey, VP, crisis solution
Blog
August 22, 2023
Dr. Reema Hammoud
AVP, clinical pharmacy
How AI is transforming the pharmaceutical industry

Artificial intelligence (AI) has been utilized for some time now in the pharmacy setting, but it has evolved significantly in recent years. So much so that pharmacies can better predict drug effectiveness, identify potential side effects, quicken tim…

August 22, 2023 by Dr. Reema Hammoud, AVP, clinical pharmacy
Blog
August 14, 2023
​Vaneet Gupta
head of business systems and applications
Ways that technology impacts the 3 c’s: claims, colleagues and customer communication

In the modern digital era, technology is transforming industries across the board, and claims management is no exception. By harnessing the power of technology, organisations can streamline processes, standardise colleague experiences and ensure seam…

August 14, 2023 by ​Vaneet Gupta , head of business systems and applications
Blog
August 10, 2023
Douglas Barovsky, P.E., C.F.E.I.
principal engineer - EFI Global
Genomic sequencing and laboratory equipment risks

Behind laboratory doors nationwide, groundbreaking genetic analyses and unprecedented technological advancements are changing healthcare as we know it. Genomic sequencing can enable scientists to stratify cancer, characterize genetic diseases and dev…

August 10, 2023 by Douglas Barovsky, P.E., C.F.E.I., principal engineer - EFI Global
Blog
July 26, 2023
Michael D. Matthews, M.S., P.E.
forensic mechanical engineer, EFI Global
Assessing the risk of robots in the age of automation

Emerging technologies and robotic assemblies are paving the way for automation to become a meaningful part of life. Efficiency, safety, productivity and convenience are a few reasons behind the increased dependency on such technologies. From a financ…

July 26, 2023 by Michael D. Matthews, M.S., P.E., forensic mechanical engineer, EFI Global
Blog
July 17, 2023
Terri Riley
SVP, managed care practices and client services
Unconditional: treating injured workers with care and empathy

Suffering a workplace injury can be a very stressful experience. Going from fully functional to incapacitated in the blink of an eye, combined with angst and uncertainty about the future, makes for a very difficult time for an injured worker. Adding…

July 17, 2023 by Terri Riley, SVP, managed care practices and client services
Blog
July 11, 2023
Leah Cooper, managing director, and Mark Dobson, SVP, global consumer technology
Data, technology optimization bring new value to claims

Technology has already transformed the claims industry in many ways, and there is great promise for the enhancements future innovations will offer in terms of performance and outcomes. But technology alone cannot meet the needs of clients and consume…

July 11, 2023 by Leah Cooper, managing director, and Mark Dobson, SVP, global consumer technology
Blog
July 10, 2023
Barry Porter
quality assurance team lead, auto appraisals
Auto technology advances may complicate hurricane response

Automotive industry stakeholders are watching closely as hurricane season brews in the Atlantic. The auto sector — already strained by lingering supply chain disruptions, parts shortages, rising costs and insufficient skilled laborin the repair…

July 10, 2023 by Barry Porter, quality assurance team lead, auto appraisals
Blog
June 28, 2023
Barry Porter, claims quality team lead and Jarred Eckman, quality assurance specialist
EVs introduce new challenges for companies, customers and insurers

Slowly but surely, electric vehicles (EVs) will become a fixture in modern day life. But as the market continues to grow, there are new challenges for companies, customers and insurers to consider. EVs use parts and technology that present unique ris…

June 28, 2023 by Barry Porter, claims quality team lead and Jarred Eckman, quality assurance specialist
Blog
June 27, 2023
Scott Rogers, global chief client officer and Eric Malterre, chief client officer, international
The virtue of scope and specialization

Strong relationships and trustworthy support are indispensable in today’s economic environment. Organizations need partners who can supplement their expertise and help them resolve complex issues. When choosing a vendor partner, it’s important for an…

June 27, 2023 by Scott Rogers, global chief client officer and Eric Malterre, chief client officer, international
Blog
June 19, 2023
James Norman
international business development director
Intelligent resilience: 3 strategies for persevering through uncertain times

The insurance industry is, of course, not immune to the tumultuous economic climate in which businesses are operating today. Carriers are feeling the adverse impact of the ongoing shocks on their brands, workforce and financial performance. During pe…

June 19, 2023 by James Norman, international business development director
Blog
May 30, 2023
Beau Bishop, SVP, U.S. catastrophe operations, and Neil Gibson, COO, Sedgwick UK, Middle East, Africa, Asia and New Zealand
Standing ready for the state of emergency

The frequency of CAT events is increasing. At home and around the world, we’re seeing more extreme weather — resulting in a record number of claims. The new year began with significant flooding events on both sides of the Pacific, specifically…

May 30, 2023 by Beau Bishop, SVP, U.S. catastrophe operations, and Neil Gibson, COO, Sedgwick UK, Middle East, Africa, Asia and New Zealand
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