News & Insights : consumers

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Automation in claims is not an all-or-nothing prospect
Automation in claims is not an all-or-nothing prospect
Insights
European product recalls increased in 2022, with heightened regulatory activity expected in 2023
European product recalls increased in 2022, with heightened regulatory activity expected in 2023
Insights
Building loyalty through customer care
Building loyalty through customer care
Insights
U.S. regulatory agencies prioritize child safety in consumer products
U.S. regulatory agencies prioritize child safety in consumer products
Insights
Product recall: anticipating crisis management and protecting your brand
Product recall: anticipating crisis management and protecting your brand
Insights
Spotlight: The scope of food safety is expanding in the EU and the UK
Spotlight: The scope of food safety is expanding in the EU and the UK
Insights
Rise in deaths linked to children’s products renews push for safety disclosure law
Rise in deaths linked to children’s products renews push for safety disclosure law
Insights
Spotlight: What’s driving the increase in food recalls in the EU?
Spotlight: What’s driving the increase in food recalls in the EU?
Insights
Q3 2021 recalls signal a return to pre-pandemic levels
Q3 2021 recalls signal a return to pre-pandemic levels
Insights
A crackdown on counterfeit goods is on the way
A crackdown on counterfeit goods is on the way
Insights
The real fall out from fakes
The real fall out from fakes
Insights
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