15%
reduction in average repair time
New Zealand
Repair solutions
We offer managed repair and restoration services for residential and commercial properties in New Zealand through our nationwide network of certified contractors. Our experts have more than 20 years of experience in the construction industry and they have managed insurance-related projects for 12 years.
Property repairs managed from claim to completion.
When property damage occurs, our team oversees the entire repair process, managing the scope, cost, timeframes, contractors and customer expectations from the initial claim appointment through closure. We can manage multiple crews across large areas and nationally, enhancing accessibility and reducing response times. We can assist with flooding and fire restoration services, roofing, cladding and gutter repairs, make safe repairs, general construction, and Natural Hazards Commission assessments and remediation work.
Our large network includes pre-qualified contractors and sub-contractors working in multiple trades. We select contractors who meet our high standards in key areas including years of experience, employee training certifications and past work. We also confirm licensing and insurance, and complete financial reviews, background screenings and facility reviews.
Expert services
Our solutions help our clients enhance risk management practices, streamline the property claims process and ensure customer satisfaction. We have managed the repair and restoration process for properties damaged by earthquakes, flooding and cyclones. The services provided through our network include:
| • Cabinetry | • HVAC | • Plumbing |
| • Carpentry | • Insulation | • Roofing |
| • Demolition | • Landscaping | • Scaffolding |
| • Electrical | • Masonry | • Tiling |
| • Fencing | • Metalwork/welding | • Waterproofing |
| • Flooring | • Painting | |
| • Gib stopping/plastering | • Paving/concrete work | |
| • Glazing |
Why choose us?
We offer a one-stop solution for securing high-quality repairs and restoration work. Our objective is to mitigate damages as quickly as possible and restore properties to pre-loss condition.
We provide warranties including:
| • Roofing, siding and gutters – one year on repairs/five years on replacements |
| • General contracting – five years on repairs |
Results
By partnering with Repair Solutions, our clients have seen:
29.3%
average savings compared to contractors outside our network
13%
reduction in panel contractor spend using our cost validation service
Providing services and support after damaging earthquakes
Following the Christchurch and Kaikoura earthquakes, our team worked extensively on remediation and rebuild projects, and assisted with scoping, costing, consenting, cash settlement recommendations and project management for hundreds of properties. We assisted with claims involving brick and tile homes, hillside homes with extensive retaining walls, multi-unit buildings with multiple insurers’ interests, remote farmsteads, warehouses, churches, retirement homes and commercial buildings.
