Global Solutions
The world’s leading experts in product recall and remediation solutions – spanning 3 decades, 7,000 recalls, 100 countries, 50 languages.
PRODUCT RECALL & REMEDIATION SOLUTIONS
Complete scalability. Unrivalled experience
When a product’s safety comes into question, timing is everything — particularly in the digital age when information and misinformation spread rapidly. Decisions need to be made quickly, but ill-judged ones can add cost and damage your reputation.
Whether your in-house teams need support to maintain daily operations during a product crisis, or you require a comprehensive end-to-end product recall solution, we have the experience and resources to help protect your brand and peace of mind.
OUR SOLUTIONS
When your reputation is on the line, we put our 25+ years of experience on 7,000+ global recall events to work for you. From recall-readiness audits and mock recall simulations, to complete turn-key retrieval and remediation solutions – including regulatory guidance and reporting, we have the experience and resources to help manage your product wherever it is in market.
Every day, we help companies of all sizes and industries safeguard their customers, their brands, and their bottom-lines. Discover how Sedgwick Brand Protection can help you.
Product Recall
Heightened regulatory scrutiny, advancements in technology, shifts in consumer preferences, sustainability, and supply chain transformation have ushered a new era of product safety. Discover how we help protect the world’s leading brands from recall risk.
Remediation
While they may not be subject to recall, defective, damaged or out of specification products can cause significant financial/reputational damage. Discover how we locate, withdraw, replace, repurpose and recycle violative (non-recalled) products in market.
Customer Retention
When defective products compromise consumer safety, people want more than answers. They want to feel heard, on their terms. Effective communication has never been as important as it is today, especially in time-critical/complex product recall situations.
If you’re currently facing a product recall, or other in-market product challenge, contact us now.
TRUSTED BY THE WORLD’S LEADING BRANDS AND BUSINESSES
Sedgwick brand protection is the world’s leading product recall provider. Since 1995, we’ve managed 7,000+ of the most sensitive recall events, spanning 100+ countries and 50+ languages.
25+
Years of experience
7,000+
Product recall events
100+
Countries
50+
Languages
Case study
Handling a flagship smartphone recall amid heightened global media coverage.
Case Study
Navigating the regulatory landscape: handling a 2.5M+ lithium ion battery recall.
Case Study
How a potential benzene contamination led to a 4M+ unit recall of a ‘high-demand’ product.
Case Study
Recalling 10M+ essential high-demand products during a national lock-down.
Case Study
5M+ high-demand units recalled. 50K retail locations. 300 agent call center live. All in under 24 hours.
Case study
When handling high-profile celebrity endorsed products, effectiveness is paramount.
Case study
Recalling a medical device critical to patient health when regulators demand ‘immediate’ action.
Case study
End-to-end recall management, including a 40+ country multi-lingual call center operation.
ESSENTIAL INSIGHT
The spotlight on product safety is shining brighter than ever. From new voluntary standards and official rulemaking to unilateral warnings from regulators, companies across all industries and jurisdictions face unprecedented threats. Gain unrivalled perspective on the latest product safety regulation and what this means for you.
For over a decade, Sedgwick brand protection has published its quarterly Recall Index report. Downloaded in more than 100 countries, the Index has established itself as the definitive guide to product safety.
Download our latest edition below.
HOW RECALL READY ARE YOU?
Sedgwick Brand Protection – the world’s leading product recall company
Whether your in-house teams need scalability to maintain daily operations during a product crisis, or you require a complete end-to-end product recall solution, we have the experience and resources to help protect your brand and peace of mind.
If you’re currently facing a product recall, or seeking to enhance your recall readiness, contact us now.
CONTACT US
CONTACT US
Whether you’re planning for — or currently facing — a product recall, market withdrawal, or any other in-market product incident, our experts are on hand to support you.