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SOLUTIONS | CASUALTY | LIABILITY

Public liability

Helping businesses navigate public liability injury claims.

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What we do

When an individual suffers an injury as a result of visiting a public space or using a product — whether it be tripping over a broken paving stone or becoming unwell after a meal — our specialists can help manage the claim that may follow. From low-value claims to fatal diseases or catastrophic injuries with life-changing consequences, we’re here to help clients settle for the right sum at the right time.

We carefully manage stakeholders’ expectations and help manage public liability injury claims.

The claims investigation process

  1. Consider if the insurance policy provides suitable cover to respond to the claim.
  2. Determine if the hazard that led to the claim will result in a legal liability issue against the employer or party responsible for the area/product.
  3. Investigate the cause of the incident, consider the measures in place to prevent the accident/exposure and determine if there was any negligence.
  4. Visit and inspect the incident location, take photographs, evaluate the hazard, interview witnesses, collect any relevant documentation and compile statements.
  5. Obtain any contemporaneous evidence, such as CCTV footage or photos taken after the
  6. Consider legal liability and, where appropriate, work with clients to defend claims using collected documentation and evidence.

Why choose Sedgwick?

  • 200 liability specialists with wide geographical coverage across the UK.
  • Leading edge technology.
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Interested in our services?

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THIS SERVICE IS AVAILABLE IN:

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