For more than 50 years, our delegated authority team has been trusted to manage claims on behalf of insurers, brokers, syndicates and associations across Canada. With SSAE 16 (SOC 1) Type II certification and CPA-reviewed bordereaux, we ensure accuracy, transparency and compliance while managing your programme.

Our team can provide third-party administration services tailored to your businesses’ needs. We’re licensed to handle claims everywhere in Canada and can support any type of claim or loss scenario. Plus, with dedicated account oversight, monthly audits and stewardship practices, you’ll rest easy knowing your programme is always compliant and running smoothly.

With one of the largest and most experienced marine claim operations in the world, we can handle every aspect of claims involving cargo, machinery, pleasure crafts and more. We offer a wide range of adjusting services and can also help you navigate complex marine regulations and policy issues.

When policyholders need help with a claim, our care team is here to connect with them 24/7 via phone, email, text or chat. Whether it’s a new claim or ongoing support, we can assist in English, French and 200+ other languages — making it easy for them to get the resources they need.