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Programme business claims administration

Claims performance built for programme growth.

We help MGAs, MGUs and specialty carriers scale profitable programmes through expert claims management, governance and analytics.

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programme business

Programme claims management, tailored to specialty business.

As the largest and most experienced third-party administrator in the programme marketplace, we understand the structural complexities unique to programme business.

We pair that expertise with the visibility, governance and oversight needed to manage risk, protect underwriting intent, strengthen carrier confidence and drive long-term programme profitability. The result is streamlined operations and consistent claims execution for MGAs and MGUs.

100+

MGA partners served

16 years

average examiner experience

Expertise that elevates programme business claims administration.

Improve portfolio visibility

Financial performance is easier to manage with complete transparency.

Our real-time reporting, analytics and reserve insights give MGAs and MGUs the visibility needed to monitor loss ratios, track performance and make confident, data-driven decisions that support profitable growth.

Scale with confidence

As programme portfolios grow, maintaining control becomes more complex.

Whether supporting a newly launched specialty programme or an established multiline portfolio, we deliver the governance, oversight and scalability needed to support growth while maintaining consistency and control.

Control claim severity

Controlling claim severity starts with informed decision-making.

Guided by a thoughtful combination of coverage review and analysis, programme-specific reserving and disciplined resolution strategies, we help organisations reduce exposure, optimize settlement outcomes and control claim costs from start to finish.

Access specialised expertise

Complex claims require more than a one-size-fits-all approach.

Our broad network of experts and integrated services delivers specialised MGA claims services that help organisations navigate complex claims, improve outcomes and strengthen programme performance.

Mitigate litigation risk

Reducing litigation risk starts with taking the right actions at the right time.

For programme business, we combine proactive oversight, quality reviews and strategic escalation protocols to help organisations control legal spend, reduce exposure and achieve more consistent outcomes.

Protect programme profitability

Claims performance directly impacts programme profitability.

We provide the visibility, governance and oversight organisations need to align claims strategies with underwriting objectives, support carrier confidence and drive stronger long-term programme performance.

Turn programme business insights into action.

Omni, our integrated digital ecosystem, is designed to support the transparency and scalability required in programme business.

 

With advanced analytics, real-time dashboards and customizable reporting, we help MGAs, MGUs and specialty carriers monitor loss trends, identify emerging risks and turn underwriting insights into action. The result is more informed decisions, disciplined claims execution and stronger programme performance.

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Omni

News and insights for programme claims management.

Case study: Bill review

Improving programme performance through bill review integration.

Our integrated bill review solution helps workers’ compensation clients reduce overall claim costs by 10% to 13%, supporting stronger programme performance and profitability.

Read case study

Contact us about programme business claims administration solutions.

Available in

  • United States

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