Handling the world’s largest and most complex losses.
As the industry leader in major and complex loss, we have the best-in-class AI technology and unrivaled expertise to manage the claims process and quickly get your business back on track.

Sedgwick employs the most experienced, technically proficient and customer-focused adjusters in the major and complex loss (MCL) sector. Customers who are suffering from a major incident are in their time of need — and Sedgwick’s major and complex loss team is here to help. Our specialists — renowned for their service and for getting clients back to business as soon as possible — work tirelessly to deliver what our clients expect.
Across the commercial major loss area, Sedgwick’s expertise and experience are unparalleled in the UK market. With 160 colleagues dedicated to major and complex losses, our adjusting team has the scale and flexibility to handle singular incidents, widespread events with multiple major losses and devastating mega losses. And of course, our clients benefit from that collaborative approach as well. We’re committed to working together to ensure each service provided meets existing — and future — needs.
OUR APPROACH
Managed costs
Responsiveness
Proactive loss management
Client focus
Key industry focus
Our capabilities
Agriculture and rural network
Construction and engineering
Cyber and technology
Domestic
Environmental
Marine
Power and energy
Latent/Structural defects
Media and entertainment
Specialty lines
As part of Sedgwick’s global network, our MCL team can access support and collaboration from colleagues across various specialty lines, including:
- Building surveying and design
- EFI Global (environmental and forensics)
- Forensic accounting services
- Commercial repair solutions
- Valuations

News & insights for major and complex loss
Contact us to manage major and complex loss for your organisation.
Available in
- Afghanistan
- Argentina
- Australia
- Austria
- Bahrain
- Belgium
- Bolivia
- Brazil
- Canada
- Chile
- China
- Colombia
- Curaçao
- Cyprus
- Czech Republic
- Denmark
- Dominican Republic
- Dutch Caribbean
- Egypt
- El Salvador
- Ecuador
- Finland
- France
- Germany
- Greece
- Greenland
- Guam
- Hong Kong
- Hungary
- Iceland
- Indonesia
- Ireland
- Israel
- Italy
- Jamaica
- Japan
- Kazakhstan
- Kenya
- Korea
- Kuwait
- Luxembourg
- Malaysia
- Mauritius
- Mexico
- Netherlands
- New Zealand
- Nigeria
- Oman
- Pakistan
- Panama
- Papua New Guinea
- Peru
- Philippines
- Poland
- Portugal
- Puerto Rico
- Qatar
- Romania
- Saudi Arabia
- Singapore
- Slovakia
- South Africa
- Spain
- Sweden
- Switzerland
- Taiwan
- Thailand
- Trinidad
- Turkey
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Venezuela
- Vietnam
- Zambia
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