Sedgwick announces new leadership team in Australia

Experienced leaders step into CEO and COO roles to guide Sedgwick’s Australian business

SYDNEY, Australia, – Sedgwick, the world’s leading risk and claims administration partner has appointed Simon Kay as Chief Executive Officer and named Kimberley Daley Chief Operating Officer to lead its Australian business. 

Kay joined Sedgwick’s Australian team in November 2025 as Chief Operating Officer and also served as acting Chief Operating Officer in Australia in 2023. Prior to returning to Australia, Kay held the role of director of executive services, UK & International, and provided leadership support across the Asian market. He has more than 30 years of technical and leadership experience across multiple countries in the loss adjusting industry, allowing him to manage large property major and complex loss teams, oversee sizable corporate appointments, and lead key client relationships.

“Simon is a dynamic and action‑oriented leader with a deep understanding of our business and a passion for driving growth and operational excellence,” said Paul White, Sedgwick CEO, International.  

Daley will step into the role of Chief Operating Officer, Australia. She has been with Sedgwick for 14 years and most recently served as executive general manager of professional services, a role she has held since 2021, and prior to that, was head of forensic accounting services. Her proven track record navigating high stake, complex claims, paired with strong strategic leadership, positions her to bring the caliber of leadership this role demands. 

“Kimberley brings a rare combination of operational insight and financial acumen to the business,” said White. “Her long‑standing experience with Sedgwick and deep understanding of complex claims and client needs will be instrumental as we continue to grow and evolve the business.” 

Over the past five months, Phil van Zyl has stepped in as interim CEO for our Australian business, providing steady guidance and engaged leadership through a period of transition.

“We are sincerely grateful for his commitment, expertise, and clarity,” White added, “Following the successful completion of this interim assignment, Phil will resume his focus on leading our New Zealand business, where he and the team will continue to build on the strong foundation they have already established. I thank him for his contribution to help ensure continuity for our Australian team and clients and his support in maintaining strong momentum across the business.” 

About Sedgwick 
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.