Claims administration
Resolving your claims quickly across all lines and industries, using the best, most advanced technology and caring that counts.
Over 8 million claims handled annually.
With the largest team of experts and more workers’ compensation and liability claims under our belt than anybody else in the industry, we’ve done and seen it all. We give every claim we handle our best: the industry’s top experts, paired with the most advanced AI-enabled technology and the most robust data set around.
And we do it while always remembering the face behind every claim and the value of empathy in everything we do. Nearly 100% of our clients keep calling on us, year after year, claim after claim, because we bring the best possible outcomes for their employees and customers, at the greatest cost savings.
Technology that transforms claims administration.
No one has invested more in technology to digitize the claims process, leverage artificial intelligence and drive smarter decisions based on our unrivaled depth of data and historical trends. Through our award-winning internal and client-facing proprietary tools, we deliver unparalleled efficiencies, cost savings and outcomes — not to mention a better experience for everyone involved in the claim.
Sidekick Agent
Platform for coordinating agentic AI activities at a claim level.
mySedgwick
Digital self-service portal for claimants and managers.
smart.ly
Digital submission platform for claim information. Intelligence layer includes AI-based tools and digital triage capabilities.
viaOne
Digital platform for clients for their risk program.
Convenience and consistency
Sedgwick offers the convenience and consistency of a single solution provider, resulting in lower costs and greater success returning injured employees to health and productivity.
Our claims professionals deliver the expertise that employers need.
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