Sedgwick strengthens Asia operations with leadership role transitions

Aruna Chandrapalan appointed CEO of Singapore; Nigel Cook to focus on expanding Major and Complex Loss across Asia

SINGAPORE, 27 November 2025 – Sedgwick, the world’s leading risk and claims administration partner announced the appointment of Aruna Chandrapalan as CEO of Singapore. At the same time, Nigel Cook will continue in his leadership role as Head of Major and Complex Loss (MCL).

“I’m pleased to announce that Aruna will now lead Singapore as CEO while continuing in her role as Partner, Forensic Accounting Services (FAS),” said Stephen Kerr, Chief Executive Officer – Asia. “With our ambitious plans to grow Major and Complex Loss (MCL) in the region, Nigel will dedicate his efforts to driving capability and opportunities in this vital area of our business. I also want to thank Nigel for his outstanding leadership of the Singapore team over the past two years.”

Chandrapalan holds dual qualifications as a chartered loss adjuster and chartered accountant, with over 20 years of experience in the insurance industry. She joined Sedgwick in 2017 as a Senior Manager and was appointed Head of forensic accounting services in Asia in 2023. Chandrapalan has a stellar record of managing complex financial lines claims, property damage claims, and stock valuations.

“I am honored to take on the role of CEO for Singapore and continue supporting our clients, said Chandrapalan. “I look forward to building on Sedgwick’s strong foundation and driving growth with our talented team.”

For the last two years, Cook has had two key areas of responsibility – Head of Major and Complex Loss (MCL) in Asia and CEO of Singapore.  Cook has an extensive engineering background, having worked for British Steel in the UK and the American Bureau of Shipping, as well as a state-owned oil and gas company in the Middle East. He commenced his adjusting career in New Zealand within the specialist commercial market. He earned professional insurance qualifications through the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and achieved chartered status with the Australasian Institute of Chartered Loss Adjusters (AICLA) before gaining further international adjusting experience in the Asia and Middle East regions.

Cook added, “it has been a privilege to lead the Singapore team, and I will continue to expand our Major and Complex Loss practice across Asia. This is a vital area where we can deliver even greater value to our clients.”

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.