Combustible cladding has been installed on numerous buildings where it has significantly increased the risk of fire spread, putting lives at great risk. The Lacrosse Building fire in Melbourne in 2014 and the Grenfell Tower fire in London in 2017 are unfortunate examples of what combustible cladding installed in buildings has led to in the past, and the problem remains one of the largest safety risk issues in the industry today. 2014 in Melbourne, the Lacrosse Building, a 23-story mixed-use com

The opioid epidemic remains a top news story and has been ever since public awareness began to dramatically increase in 2012 due to numerous celebrity deaths and renewed focus by federal agencies like the Centers for Disease Control and Prevention (CDC). However, the impact to injured workers was being realized in workers’ compensation well in advance of national awareness due to years of overprescribing in a population that typically requires treatment for pain. Data shows that, in 2016, injure

Insurance Business’ annual Hot List includes 38 key figures who turned up the heat in 2018 and are set for even bigger and better things over the next 12 months.

Home case study The evidence needed to prove insurance fraud is often well hidden, which makes uncovering that crucial ‘silver bullet’ very satisfying.  A substantial water damage claim was identified as suspicious by one of our adjusters during routine fraud screening.  The customer, Miss A, had taken out the insurance policy just two weeks before the date of the incident and our Investigation Services team was appointed to look into the claim. Following a few days of freezing w

The decision to deploy clinical resources on a claim can be crucial to the outcome of the claim. This decision is frequently made when the claim hits a specific dollar threshold or when the examiner determines a referral is needed. However, assigning clinical resources once the claim costs hit a certain threshold limits the effectiveness that a nurse can have on changing the course of the claim. Employers are looking for better ways to more accurately determine when to assign clinical resources