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Read our latest thought leadership

Sedgwick’s experts and thought leaders are focused on 22 key trends we believe will be critical this year. See how we’re responding to opportunities and issues facing people, property, brands and performance — and find strategies and solutions to meet each challenge.

Read more in our View 22 list.

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Blog
June 28, 2022
Kendall Biggs
senior fire investigator, EFI Global
Wildfire resilience

The rate and devastating impact of wildfires continue to increase across the U.S. and around the world. What can organizations do to prepare and protect their employees, assets and infrastructure? In this podcast, we are joined by Kendall Biggs, seni…

June 28, 2022 by Kendall Biggs, senior fire investigator, EFI Global
Blog
June 28, 2022
Chris Occleshaw
recall consultant
European recalls decline 2.4% overall in the first quarter of 2022

Even as many countries eased pandemic-related restrictions, recent events have introduced a new host of challenges and risks for the five key industries surveyed in our latest edition of the European Recall Index report. Our report includes analysis …

June 28, 2022 by Chris Occleshaw, recall consultant
Blog
June 27, 2022
Beth Burry-Jackson
SVP, managed care operations
Improving outcomes: PTSD in the workplace

Post-traumatic stress disorder (PTSD) claims can be particularly tricky due to the shifting nature of the diagnosis. Greater awareness around mental health is helpful, but there are several factors that greatly impact a patient’s outcome. The challen…

June 27, 2022 by Beth Burry-Jackson, SVP, managed care operations
Blog
June 24, 2022
Chris Harvey
VP, crisis solution
More than 900 million units recalled in the US as enforcement activity picks up

More than 900 million units of vehicles, food, drugs, consumer products and medical devices were recalled during the first quarter of 2022. This is the highest number recalled in a single quarter over the past 10 years, as reported in our latest edit…

June 24, 2022 by Chris Harvey, VP, crisis solution
Blog
June 23, 2022
Tai Batchelor
head of liability, New Zealand
The T&C of service and repair claims in New Zealand

For loss adjusters handling service and repairs claims, how relevant are terms and conditions (T&C) when enquiring with an insured? In NZ, loss adjusters involved in service and repair liability claims typically come from a mechanical or motor vehi…

June 23, 2022 by Tai Batchelor, head of liability, New Zealand
Article
June 23, 2022
Bridging the claims gap between customer and insurer through automation

Mark Dobson, senior vice president, global consumer technology, is featured in this Asia Insurance Review article.

June 23, 2022
Blog
June 22, 2022
Mandy Yousif
director, investigation services
Tagged or flagged: Social media investigations

Social media platforms have emerged as a powerful tool for communication in recent decades. Considering the volume of data collected daily, it’s no surprise they have also become a useful source for researchers and investigators working on various in…

June 22, 2022 by Mandy Yousif, director, investigation services
Article
June 21, 2022
Hong Kong and Singapore eye Covid bounce back

James Ong, chief executive officer – Asia, provides commentary in this Insurance Asia News (IAN) article.

June 21, 2022
Article
June 17, 2022
How technology can help providers fight back against the opioid epidemic

Reema Hammoud, PharmD, assistant vice president of clinical pharmacy, is interviewed by Healthcare IT News.

June 17, 2022
Blog
June 16, 2022
Guest author: Dr. Raymond Shelton
Training before tragedy: empathy and trauma in the claims process

Foreword by Mike Leslie, VP of sales, temporary housing, Sedgwick After a property loss, many insureds experience trauma as they work through the stages of grief for their damaged home, precious family heirloom or priceless photos. Processing the lo…

June 16, 2022 by Guest author: Dr. Raymond Shelton
Blog
June 15, 2022
Adam Fisher
chief data officer
How data and AI/ML are shaping the future of claims management

The volume of claims processed every day and the amount of data attributed to those claims is growing. But what we’re doing with data within the claims management space is constantly changing. And while risk factors must be considered, we’ve only beg…

June 15, 2022 by Adam Fisher, chief data officer
Article
June 15, 2022
New Zealand winners endorse Making a Difference Awards

ANZIIF interviews previous award winner Hamish Blair, business development and client relationship manager, about the Making a Difference Recognition Awards in New Zealand..

June 15, 2022
News
June 10, 2022
How to better prepare for the next big storm

An interview with Beau Bishop, senior vice president of catastrophe operations, on what to know before a hurricane strikes your area.

June 10, 2022
Blog
June 09, 2022
James Norman
International business development director
Strategic partnerships: Is the added value worth the risk?

With the complexity of today’s globalised business environment, it’s naïve to think that any one organisation can be everything to everyone. It’s quite impossible for even a large, multinational service provider to specialise in all areas or have cov…

June 09, 2022 by James Norman, International business development director
Article
June 09, 2022
Brokers warned over red diesel rule change risks

David Waller, global environmental specialist practice group leader, provides commentary in this Insurance Post UK article.

June 09, 2022