Sedgwick appoints Miriam Aureliano Santato as Business Development Director in Brazil

SÃO PAULO, 27 August 2025 – Sedgwick, the world’s leading risk and claims administration partner, has appointed Miriam Aureliano Santato as Business Development Director in Brazil, expanding the company’s leadership in the region. 

With over three decades of experience in the insurance and risk management sector, Santato brings deep expertise across engineering risks, civil liability, mass goods and property. She has a proven track record in claims coordination, technical operations, and customer service initiatives, with a strong focus on claims management and process optimization. Prior to joining Sedgwick, Santato built her career through several management roles within these sectors.

“Miriam’s appointment reflects Sedgwick’s commitment to strengthening its presence in Brazil and delivering innovative solutions to clients,” said Martin Faller, Director at Sedgwick Brazil. “Her experience leading complex claims operations and driving customer-centric strategies makes her an invaluable addition to our team.”

“This marks the beginning of an exciting next step in my career, and I am honored to join the Sedgwick team in Brazil,” said Santato. “I look forward to leveraging my wide-reaching experience, working alongside such talented colleagues, and helping our clients confidently navigate the unexpected in today’s complex and evolving risk landscape.”

Santato holds a degree from Universidade Cidade de São Paulo and has a multidisciplinary academic background that spans civil construction design, industrial chemistry, surface meteorology, management processes, environmental engineering management and client solutions.

About Sedgwick

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.