Sedgwick introduces the first carbon neutral repairs initiative in the UK

January 16, 2025

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LONDON, 16 January 2025 – Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions launches a groundbreaking carbon neutral repairs initiative in the UK, setting a new benchmark for sustainability in insurance repairs. This strengthens Sedgwick’s suite of award-winning sustainability solutions for clients.

Sedgwick’s repair solutions division will offset the carbon emissions generated during repair processes for clients whose projects are tracked through the company’s proprietary carbon value calculator. By purchasing high-quality carbon credits, this ensures that emissions are neutralised through projects such as reforestation and the development of eco-friendly energy solutions in underserved regions.

“This marks a pivotal step in our journey. We’ve taken great strides in measuring and understanding our carbon footprint, and now we’re going further by directly investing in solutions to offset it, said Peter Wassell, Technical Director for Sedgwick’s repair solutions.
“This programme not only aligns with our commitment to sustainability but also supports
our clients.”

Precise carbon offsetting made possible

A key strength of the initiative lies in its ability to calculate precise carbon values for repairs. Using its proprietary carbon value calculator, Sedgwick’s repair solutions division determines the carbon footprint of repairs scheduled through its own systems, enabling accurate purchases of carbon credits to offset emissions.

For projects managed through client-specified systems where carbon data may not be readily available, Sedgwick’s repair solutions will use its established methodology to ensure consistency. By calculating a CO2 value per £ of repair cost—based on data from projects processed via its internal systems—Sedgwick’s repair solutions division applies this metric to estimate total emissions for client projects tracked through external systems. This innovative approach ensures that all repairs can be made carbon neutral, regardless of the system used.

Prioritising environmentally responsible practices

The initiative builds on the introduction of Sedgwick’s carbon value calculator and reinforces its commitment to sustainability at a time when insurers and policyholders are increasingly prioritising environmentally responsible practices. Additionally, the move aligns with evolving customer expectations.

First to market

With this programme, Sedgwick’s repair solutions division positions itself as the first carbon-neutral network in its field. “Our leadership in sustainability is a source of pride,” said Peter Farrelly, Sedgwick’s Chief Operating Officer in the UK. “Not only are we offsetting emissions, but we are also driving internal changes, such as prioritising low-carbon materials to reduce overall carbon production.”

A commitment to the future

As the insurance and repair industries face mounting pressure to adopt greener practices, Sedgwick’s initiative paves the way for others to follow. This milestone is not just about addressing today’s challenges but also inspiring long-term change in the way repairs are managed globally.

About Sedgwick
Sedgwick is a leading global provider of claims management, loss adjusting and technology-enabled business solutions. The company provides a broad range of resources tailored to clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. At Sedgwick, caring counts; through the dedication and expertise of over 33,000 colleagues across 80 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact performance. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

Tags: Analytics and data, Data, repair, repair solutions, UK, United Kingdom