Explore our collection of product recall case studies.
Leveraging over 30 years of global expertise, we’ve successfully managed more than 7,000 product recall events across 150+ countries and all major industries. Explore our case studies to see how we safeguard brands and consumers worldwide.
Mastering a lithium-ion battery smartphone recall
When a leading smartphone brand faced a global lithium-ion battery recall crisis, strategic execution transformed regulatory pressure into an opportunity. Discover how this pivotal event became a benchmark in safety, trust, and operational excellence.
Navigating a benzene contamination crisis in peak season
When a global brand was forced to recall over 4 million products at the height of peak season, strategic action was vital. Explore how decisive action, seamless logistics, and effective communication turned a high-risk moment into a model of seasonal crisis management.
Mitigating the risks of lithium-ion technology
A global technology provider faced an urgent recall of 2.5 million lithium-ion battery powered devices, threatening customer connectivity and trust. Discover how strategic planning, logistics, and regulatory expertise turned a high-risk event into a model of effective crisis response.
A strategic framework for mastering airbag recalls
When a leading automaker faced the recall of over a million airbags, safety and compliance were crucial. Discover how tailored logistics, certified containment, and cross-border coordination enabled compliant disposal and set a benchmark for managing hazardous products at scale.
Managing medical device recalls with precision and care
When a global diagnostics leader recalled a complex recall of an essential medical device, protecting patient safety was paramount. Learn how data-driven outreach, multilingual support, and tailored return logistics ensured compliance, minimized disruption, and upheld patient safety worldwide.
Protecting infant health and safeguarding brand integrity
When a leading infant formula manufacturer faced a recall affecting over 5 million units, rapid, expert-led intervention was vital. Learn how swift call center deployment, nationwide product retrieval, and secure disposal protected families, preserved consumer confidence, and ensured regulatory compliance.
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