Towing & storage negotiation

• Expert negotiation: We understand state and local regulations and negotiate directly with repair shops and towing companies to help you pay the lowest possible rates.
• Prompt payment and release: We ensure payment and vehicle release within 24 hours to minimize storage invoice expenses and overall claim costs.
• Fast vehicle transfers: Our team works quickly to transport stored cars to salvage yards or preferred repair shops to expedite claim closures.

• Reduced claim severity: By negotiating better pricing with towing companies and storage facilities, we significantly lower your bills and total cost of claims.
• Improved cycle times: Our innovative tools and service approach help reduce delays, boost efficiency and resolve your claims faster.
• Better claims experience: We go the extra mile to streamline every step of the claims process, providing a hassle-free experience for your customers.

State and local regulations can significantly influence your towing and storage rates. Our team understands your rights and knows what tow trucks and storage facilities can legally charge.

With deep expertise in towing laws, storage rate caps, notice requirements and more, we carefully review invoices to identify excessive charges and non-compliant fees. This helps us negotiate fair, accurate pricing and reduce your overall claim costs.

Our cloud-based VistaClaim portal gives our adjusters access to all the files, documents and information they need to quickly request towing services for covered vehicles at storage facilities. Streamlining this process means shorter cycle times for you, and faster recovery for your customers.