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900+
corporations write Sedgwick into their insurance policies
Commercial claims
The world leader in commercial loss adjusting.
As the industry’s trusted partner for commercial claims, our adjusters help businesses and insurance companies handle every type of loss using the most advanced AI technology.
When a commercial property loss occurs, businesses turn to Sedgwick to help make things right again. With the largest network of loss adjusting professionals in the world, we can effectively manage commercial property claims across all lines and industries. And with our advanced AI-enabled claims technology, our adjusters deliver fast, accurate loss assessments to minimize business interruption at the lowest possible cost.
Unmatched
technical and business expertise in every major industry
25+
years of experience per adjuster on average
Expert claims management for commercial businesses.
Highly skilled insurance adjusters
No matter the size or complexity of your loss, our adjusters can expertly handle your claim and reach a fair settlement. Plus, with our proprietary Lightning tool, you get to experience some of the fastest response and cycle times around. Our unmatched expertise — backed by our industry-leading technology — is why so many organizations trust our property professionals to manage their commercial insurance claims.
Technology that transforms commercial claims
With our suite of proprietary claims technology, we ensure the claims experience feels seamless for everyone involved — and that includes you and your customers.
smart.ly
With our flexible intake platform, smart.ly, your customers can easily file insurance claims and submit related documents. These details are then quickly assessed and validated using our external data sources, allowing us to offer a settlement as soon as possible.
viaOne
Through our easy-to-use information hub, viaOne, you always have a complete view into your claims portfolio. There, you can access real-time data and get the insights you need to make smarter decisions for your program.
Claim support for every
commercial need.
We understand that recovering from a loss in the commercial space comes with unique challenges. To support your needs throughout the entire claims process, we also provide specialized expertise in the following areas:
Major and complex loss
When there’s a major loss, our team can expertly manage the claims process and get your business back on track as soon as possible. With advanced technical skills and specialists in every industry, we’ve been trusted to handle some of the world’s largest and most complex commercial claims.
Forensic accounting
After a loss occurs, our team can investigate the cause and help you understand the full financial impact. Whether we’re assessing a business interruption, cyber incident, corporate crime or something else, we can measure any loss to ensure even the most complex claims are accurately and fairly resolved.
Building consulting
When a commercial property is damaged, our professionals can step in to help manage the repair process. Using our independent construction expertise, we can offer technical advice, validate claims and keep your costs in check — all things that help drive the best possible outcome for your project.
Third-party administration
Whether it’s a high-deductible, self-insured retention or captive insurance program, our best-in-class team can expertly manage your business’s claims and payments. We can help manage cash, provide and analyze reporting data, and lead subrogation efforts to protect your capital and risk management spend.
International
Our UK commercial claims services team specializes in:
- Commercial property (including major and complex loss and specialty)
- Commercial repairs
- Commercial surveying and design
- Construction and engineering
- Cyber
- Environmental loss adjusting
- Forensic accounting services
- Forensic engineering, fire and environmental
- Latent defects
- Marine
- Media and entertainment
- Power and energy
- Subsidence
- Valuations
Report
2025 Loss Adjusting Insights Report
From tariffs and labor shortages to the rise of AI, property claims are being disrupted like never before. Download our report to get the clarity and confidence to navigate what’s happening now, and learn how Sedgwick helps you stay ahead.
News and insights for commercial loss adjusting
Contact us for commercial loss adjusting services.
Available in
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