SOLUTIONS | PROPERTY
Major + complex loss
Our major and complex loss team brings expertise, experience, world-class advice and cost-effective, fair claims handling to get your business up and running as quickly as possible.
What we do
Adjusting a major loss demands more than just technical know-how. You need a prompt response. Experts who understand the complexities and unique business needs of your individual circumstances. And you need it all delivered exactly where and when you need it most.
That’s where Sedgwick can help.
With responsive risk management, technical loss adjusting and claims management services, we are ready to quickly respond to losses in any industry.
Large-scale, major losses are by their very nature intricate, complex and full of challenges. Sedgwick is well-versed in taking care of our clients and consumers in the face of the world’s largest and most complex losses.
Our specialist groups have expertise in major and complex loss management in several fields, including:
- Business and practice interruption
- Food and beverage
- Public entities
- Real estate
Sedgwick has always had a strong culture of hands-on learning — so our teams always have access to someone who’s been there and seen it before. Ongoing professional development through formal training programs and mentoring ensures knowledge sharing between colleagues.
Getting you back to business
By applying technical skills and industry-specific knowledge, our team is able to take swift and effective action to mitigate the loss, settle your claims quickly and cost effectively, and get your businesses back on track as soon as possible.
Our major and complex loss team includes engineers, lawyers, accountants, surveyors and economists who have managed claims in every sector from schools to seaports and from mines to marinas.
From this team of experts, you can expect:
- Deep sector expertise. Whatever the specialty and whatever the type of loss, our approach is the same and our expertise is unmatched — across industries and around the world.
- Globally consistent service. We know that consistent client service inspires confidence. Our clients know — and trust — the service that our solutions deliver.
- Tech-forward and compliant solutions. We use technology to enhance our delivery, like drones for inaccessible losses or AI to streamline the process.
- Data security. Because protecting your data is a top priority, we use a range of tools including Carbon Black and Darktrace.
Find the latest details on catastrophe losses in your region
Key industry focus
Global agriculture encompasses all animal production and produce, crop production, rural activities, and a major part of the worldwide distribution channels for supermarkets, hypermarkets, convenience stores, e-commerce etc. Our agriculture specialist practice group also incorporates aquaculture, forestry and equine specialisms.
Our teams, based in relevant local markets, work across all sectors of the agricultural world. We work with underwriters, brokers and claims staff to provide specific advice, sector insight, product development opinion and training.
We can also provide a focal point for London market overseas risks. To ensure high-quality management and continuity of reporting on claims outside the UK, our adjusters are supported by cutting-edge technology and the unrivalled expertise of our specialist agricultural team.
Construction and engineering
Our construction and engineering specialist team have been retained as nominated adjusters on some of the largest and most technically complicated construction and civil engineering projects around the world. Our specialisms include major construction all risks (CAR) and erection all risks (EAR) projects, and our teams have worked on a wide variety of infrastructure initiatives.
Cyber and technology
Technology exposures — some less obvious than others — can range from loss of data and key infrastructure to unauthorized system access. The loss of telecommunications can also significantly impact a business, and needs a ‘fit for purpose’ adjusting solution.
With decades of experience dealing with technology, communication and cyber claims, our dedicated team of worldwide, multi-disciplined experts understand technology, communication and cyber-related issues. We can work independently, or as part of your existing team, to explore the reasons behind complex failures and offer solutions.
The effects from environmental losses can vary from limited local damage, such as domestic oil spills, to worldwide cross-border disruptions resulting from air or water contamination. Clean-up measures may be minimal or have huge financial consequences, and remediation can take anywhere from days to years.
Our environmental specialist practice group is made up of experts within this complex field who have a wealth of experience in understanding local laws and policy nuances to ensure swift identification of cause, liability and remediation options.
We are able to handle all types and sizes of environmental losses quickly and cost effectively — wherever they occur — to help get businesses back on track as soon as possible.
Fine art and specie
Jewelers’ block, specie and fine art losses often involve examination of evidence in the absence of any tangible damage. This requires the experience of knowing what questions to ask, what documentation to request and what instincts to follow. In an industry based on trust, these losses require careful handling by the right professionals.
Many parties in multiple locations are involved in the supply chain, often with conflicting interests. On top of that, the shipping and storage of goods is subject to complicated national and international rules and regulations.
Our global marine specialists, one of the largest of our global practice groups, can handle all manner of marine claim needs, from a single local incident to fully serviced global accounts and catastrophe events.
Our team is a center of excellence for all things marine-related, always collaborating about the most efficient ways to handle complex cases, sharing best practice and professional knowledge, and providing a consistently high level of service and standards across the world.
Our dedicated mining practice has handled hundreds of major losses involving property damage and business interruption at open cut, underground and mixed mines. These have included fire, flood, landslide, access route interruptions, and plant and machinery losses of every description.
We combine the expertise of loss adjusters, forensic accountants, engineers and surveyors with in-depth business expertise, tailored to assist you with a comprehensive claims management service. This includes the adjustment, management and negotiation of major and complex insurance claims.
Our global power specialist practice group provides a structure for our large team of power experts who are ready to respond wherever a loss occurs. You will have regular access to our market leaders who draw upon a combination of hands-on industry experience, insurance expertise and an in-depth understanding of the commercial, contractual and financial arrangements prevalent in the power industry.
Product liability and recall
Our product liability and recall specialist practice group comprises a large team of product experts who are ready to respond wherever a loss occurs. You have access to our specialists who draw upon a combination of hands-on industry experience, insurance expertise and an in-depth understanding of local and international rules and regulations. We offer a service that embraces active investigation and management of claims in any product liability or recall situation.
We have a worldwide network of engineering experts and specialist loss adjusters to assist the renewable energy insurance risk and claims sectors. Our expertise covers, but is not limited to, wind, solar, tidal and hydro-electric sources.
Our engineering experts and specialist loss adjusters have direct renewables industry experience in the fields of electrical, mechanical, civil, structural, materials and marine engineering. With this experience comes detailed knowledge of the engineering, procurement, construction, installation, commissioning and operation phases within the industry.
Interested in our services?
NEWS AND INSIGHTS
Sedgwick appoints Jonathon Vaisey as Head of Major and Complex Lo...
SYDNEY, 12 January 2024 — Sedgwick, a leading global provider of technology-en...
4 business lessons from the Asia insurance market
After more than 30 years in various loss adjusting and management roles in the UK and the internatio...
Major and complex loss review 2023
In the first eight months of 2023, the U.S. was hit by 23 separate billion-dollar disasters — the ...
Nabil Maroun joins Sedgwick as executive general adjuster in Onta...
TORONTO, April 11, 2023 — Sedgwick, a leading global provider of technology-enabled risk, ben...
Engineering new solutions for complex losses
The spate of activist attacks on fine art in major European museums last year may have quieted, ...
State of emergency declared in New Zealand
On Tuesday, 14 February, and for only the third time in history, the New Zealand government announ...
Mathew Ariyo joins Sedgwick as general adjuster in Ontario
TORONTO, Feb 3, 2023 — Sedgwick, a leading global provider of technology-enabled risk, benefi...
Sedgwick expands loss adjusting service in Germany
Nationwide solution to provide personalised and innovative service for clients DÜSSELDORF, 20 ...
Tales and costs of the unexpected: when the level of cover is not...
By David Gear, director, head of major and complex loss (Scotland and Northern Ireland) Many adjuste...
Reflecting on the Tonga Earthquake
By Lisa Dalbeth, loss adjuster On 15 January 2022, the Hunga Tonga-Hunga Ha’apai submarine volcano...
Cunningham Lindsey Saudi Ltd. to operate as Sedgwick Arabia Compa...
RIYADH, Saudi Arabia, 28 September 2022 – Sedgwick, a leading global provider of technol...
Civil unrest: Will history repeat itself?
by Ian Newth – head of construction & engineering and Andrew Cavan – head of major &...
CAT response services: Catastrophic events hit Japan and Taiwan
Super typhoon Nanmadol hits southwestern JapanSuper typhoon Nanmadol made landfall in Kyushu, the so...
Sedgwick acquires Leif Hansen A/S in Denmark
COPENHAGEN, 8 September 2022 – Sedgwick, a leading global provider of technology-enabled ...
Climate change and risk management — challenges today and solut...
By Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk pra...
Eastern Australia floods: regional catastrophe, global response
By Steve Powell, EVP, loss adjusting; Clare Cordingley, senior manager, major event response; and Br...
When crowdfunding meets an insurance policy
By David Gear, director, head of major and complex loss (Scotland and Northern Ireland) While it’s...
Market experts Mick Greene and Cillian Murphy join Sedgwick major...
DUBLIN, 29 April 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefits...
Catastrophe response: all in a day’s work
By Andrew Bone, ACILA, Dip CII, chartered loss adjuster, MCL, New Zealand Nearly one year ago, an Au...
Sedgwick appoints Nigel Cook head of major and complex loss in A...
SINGAPORE, 18 April 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefi...
The rising tide of UK flood claims and rights of recovery
By Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liabil...
Onboard a floating city
By Aidan Fitzgerald, MCL marine & engineering adjuster While it may feel as though modern techno...
Steven Saarimaki joins Sedgwick as executive general adjuster in ...
TORONTO, Jan. 10, 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefit...
Major and complex loss review 2021
By Ben Price, head of operations, MCL Global Since early 2020, organisations in every sphere of busi...
COVID-19 Australia update: Surprises in the detail of the Second ...
By Leon Briggs, head of property & national executive adjuster, Australia In most court decision...
Sedgwick appoints Ian Hasson executive major and complex loss adj...
LONDON, 4 October 2021 – Sedgwick, a leading global provider of technology-enabled risk, benefits ...
THIS SERVICE IS AVAILABLE IN:
Papua New Guinea
United Arab Emirates
Sign up to get more from Sedgwick
Thought leadership • Regulatory updates • New solutions • News and developments