News & Insights : customer care

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Sedgwick promotes Kumar Siva to Chief Operating Officer in Canada
Sedgwick promotes Kumar Siva to Chief Operating Officer in Canada
Press release
Asian Experience Awards 2024 Winner: Sedgwick
Asian Experience Awards 2024 Winner: Sedgwick
Article
Managing relationships in the private client space
Managing relationships in the private client space
Article
What’s shaping the claims environment?
What’s shaping the claims environment?
Article
Claims Review 2023 – A Leader’s Perspective – Neil Gibson, Sedgwick UK 
Claims Review 2023 – A Leader’s Perspective – Neil Gibson, Sedgwick UK 
Article
The evolution from contact center to care team
The evolution from contact center to care team
Insights
Two people holding hands.
Showing vulnerable customers how caring counts in claims
Insights
Three men measuring a structure.
Quantity surveyors: doing the right thing for the customer at an acceptable cost to the insurer
Insights
A man showing a woman something on a tablet inside an office with other workers.
Ways that technology impacts the 3 c’s: claims, colleagues and customer communication
Insights
Building loyalty through customer care
Building loyalty through customer care
Insights
How Sedgwick Australia has improved and elevated claims handling practices during COVID-19
How Sedgwick Australia has improved and elevated claims handling practices during COVID-19
Insights
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