New Zealand

Our national branch network provides experienced adjusters to handle all claim types, through on site, desktop or virtual assessments. Our capabilities extend from small domestic and commercial claims through to significant high net worth losses. We adjust light motor, heavy motor, farm machinery and industrial losses, providing scalable solutions you can rely on.

Our core services:

• Claims handling
• Personal lines loss adjusting
• Commercial loss adjusting

Our highly experienced, multi-disciplined team has outstanding technical expertise and industry knowledge. By communicating regularly with all stakeholders, and through early identification and resolution of critical issues, Sedgwick can help mitigate the loss and return the customer or business to normal operations as soon as possible.

Our core services:

• Body corporate
• Catastrophe
• Construction
• Cyber
• Energy
• Engineering
• Food
• Investigation services
• Liability
• Major property
• Marine
• Recovery
• Risk Engineering

We provide forensic accounting services to insurance, legal, corporate and public-sector clients requiring expert financial analysis and opinion.

Our core services:

• Business interruption claims
• Stock loss quantification and valuation
• Product recall and liability claims
• Fraud and employee fidelity claims
• Contingency
• Litigation support and dispute resolution
• Accident benefits
• Subrogation
• Contract dispute
• Reinsurance and coverholder reviews
• Cyber financial loss claims

At Sedgwick, our fraud investigations unit uses industry-leading AI tools to detect and manage fraud early, protecting organisations from financial and reputational harm.

Each claim is screened for fraud concerns and flagged when it requires a second opinion; if a concern is identified during the detection process, we immediately triage the claim to determine next steps; and if investigation is required, our fraud specialists deploy a variety of compliant and proportionate methods and tools, including desktop services and visits.

We offer a wide range of consulting services, from traditional cost estimating and scheduling to total project management.

Our core services:

• Building consultancy reports
• Scope of works
• Design services
• Quantity surveying
• Dispute resolution/expert witness
• Investigate faulty repairs/building works
• Major and complex loss
• Project management
• Variation assessment
• Building surveys
• Condition reports

EFI Global is a full-service engineering, fire investigation, environmental, health and safety and specialty consulting services firm serving a variety of industries in both the public and private sectors. Our established operations are available in the US, UK, France, Canada, South Africa, Belgium, Brazil, Colombia, Denmark and New Zealand.

Our core services:

• Structural engineering
• Structural assessments
• Civil engineering
• Project management and supervision
• Research and forensic reports
• Expert witness testimony

Our third party administration (TPA) services provide our clients with the support of industry experts who can help them manage claims as an extension of their own resources. Our TPA provides end-to-end claims solutions tailored to our clients’ businesses, people, culture and regulatory landscapes.

Our core services:

• Property
• Liability
• Motor
• Marine
• Accident and health
• Lifestyle
• Financial lines
• Travel

Our repair solutions team delivers end-to-end residential and commercial construction and consultancy services across New Zealand. As a main contractor, we manage every aspect of the project – from sub-contractor and consultant engagement and cost control, to timeframes, safety and customer communication — ensuring a seamless process from start to finish

Our core services:

• Residential and commercial construction
• Project management
• Design and building consent
• Quantity surveying
• Building surveying, compliance and advisory Services