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November 15, 2022
Lisa Orr, senior human factors consultant and Laura Oslund, senior risk services consultant
Workplace safety: reducing injury risks for first-year employees

A core principle in risk services, one of the most effective ways to support employee safety and well-being and control workers’ compensation costs is to prevent on-the-job injuries from occurring in the first place. A population group that presents …

November 15, 2022 by Lisa Orr, senior human factors consultant and Laura Oslund, senior risk services consultant
Blog
November 03, 2022
Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Drug use in the workforce — and what employers can do about it

The statistics regarding drug use among the American workforce are alarming. An estimated one in 12 U.S. workers has a substance use disorder (SUD), and more than half of all adults diagnosed with an SUD are employed full-time. Many more members of t…

November 03, 2022 by Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Blog
October 28, 2022
Josephine Copeland - SVP product design and strategy, Dr. Teresa Bartlett - managing director and Jason Bliss - SVP business development
National Comp recap

Staffing demands are top of mind for employers around the world and across all industries. How do we support claims examiners as case load increases, especially during a time when attracting and retaining talent is so difficult? Many employers have e…

October 28, 2022 by Josephine Copeland - SVP product design and strategy, Dr. Teresa Bartlett - managing director and Jason Bliss - SVP business development
Blog
October 27, 2022
Bryon Bass, SVP, workforce absence, and Adam Morell, AVP, product compliance
Accommodating cognitive limitations in the workplace

We know from scientific studies and anecdotal evidence that “brain fog” is among the most common symptoms of long COVID. According to the Solve Long COVID Initiative, 58% of people with post-COVID symptoms lasting seven months or longer have experien…

October 27, 2022 by Bryon Bass, SVP, workforce absence, and Adam Morell, AVP, product compliance
Blog
October 18, 2022
Matthew Cohen - senior vice president, client services and Michelle Hay - global chief people officer
Building organizational culture: putting people first

The past few years have been marked by unprecedented upheaval in the workforce. The pandemic and rising cost of living have led many to reexamine their personal priorities and career goals. Meanwhile, baby boomers transitioning into retirement are le…

October 18, 2022 by Matthew Cohen - senior vice president, client services and Michelle Hay - global chief people officer
Blog
September 06, 2022
Max Koonce
chief claims officer
Considerations for the future of workers’ compensation

Workers’ compensation’s original premise, the “Grand Bargain”, has remained consistent since its inception in the early 20th century. There have been exceptions and variations to the definition of disease and injury coverage, types of benefits and to…

September 06, 2022 by Max Koonce, chief claims officer
Blog
August 17, 2022
Scott Alcock
corporate counsel and national human resources manager, New Zealand
The workplace revolution

The competition to attract and retain talent has never been more challenging, and it’s driving a global workplace revolution. The pandemic made everyone think long and hard about what really matters – work-life balance, pay, benefits and career oppor…

August 17, 2022 by Scott Alcock, corporate counsel and national human resources manager, New Zealand
Blog
August 11, 2022
David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
How to grow with the changing workforce

The labor force is constantly evolving, but the past several years have brought new and unexpected shifts in economic uncertainty, labor force dynamics and new modes of working. It isn’t growing, just a different mix. As the workforce continues to ch…

August 11, 2022 by David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
Blog
August 10, 2022
Shane O'Dea
head of strategic partnerships and programs, workers compensation
Paving the way for improved recovery and return to work outcomes

When an employee is unable to work due to an illness or injury, early communication is key to improving recovery and return to work outcomes. In fact, research in Australia suggests that when contact is made with an injured worker within the first th…

August 10, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers compensation
Blog
July 21, 2022
Marwan Shiblaq
president, workforce absence
Leading with empathy

The midst of a pandemic is an interesting and exciting time to assume responsibility for a team of more than 8,000 people. Had I been appointed president of workforce absence pre-COVID, I would have embarked on a coast-to-coast tour of our offices to…

July 21, 2022 by Marwan Shiblaq, president, workforce absence
Blog
July 18, 2022
Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Rethinking benefits as part of a broader recruitment and retention strategy

Fluctuation in the workforce has prompted employers to invest more resources, think creatively, and refocus on collaboration, communication and support for the needs of employee populations. Pay is still the key differentiator and primary focus for c…

July 18, 2022 by Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Blog
July 14, 2022
Shane O'Dea
head of strategic partnerships and programs, workers compensation
Embracing new dimensions of return to work

Grabbing breakfast on-the-go, rushing to catch public transportation, or getting stuck in bumper-to-bumper traffic in order to work the traditional 9-to-5 is no longer the standard for many in the workforce in Australia and around the world. Remote, …

July 14, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers compensation
Blog
May 16, 2022
Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Supporting the workforce in today’s challenging landscape

The COVID-19 pandemic has forever changed the face of the workforce. Much like an individual who survived a near-death experience, workers around the world have en masse taken stock of their lives during the past two years, reconsidering their priori…

May 16, 2022 by Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Blog
April 28, 2022
Michelle Hay, global chief people officer, Mara Petrovsky, SVP colleague experience and Josh Smith, head of global talent management
The war for talent: attracting the Gen Z workforce

Among the most talked-about topics in human resources today is the “war for talent.” Organizations in every sector are struggling to attract and retain employees for critical positions as they feverishly plan for operating in a post-COVID world. Fr…

April 28, 2022 by Michelle Hay, global chief people officer, Mara Petrovsky, SVP colleague experience and Josh Smith, head of global talent management
Blog
April 13, 2022
Bryon Bass, SVP, workforce absence, and Max Koonce, chief claims officer
Long COVID cases in the workforce — and what employers should be doing about it

Long COVID is an umbrella term for cases in which people experience symptoms related to COVID-19 long after the standard expected recovery period. According to the World Health Organization definition, symptoms “generally have an impact on everyday f…

April 13, 2022 by Bryon Bass, SVP, workforce absence, and Max Koonce, chief claims officer
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