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March 17, 2023
Gail Oliver
SVP, sales and marketing
Imagine the possibilities at the 2023 PLRB Claims Conference

The Property & Liability Resource Bureau (PLRB) will host the 2023 PLRB Claims Conference & Insurance Services Expo March 19-22 in Orlando, Florida. An array of stakeholders will come together to exchange ideas about restoration in business income (B…

March 17, 2023 by Gail Oliver, SVP, sales and marketing
Blog
March 16, 2023
Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Managing lost workdays and medical costs with nurse triage

On-the-job injuries present a variety of challenges for impacted employees and their employers. In today's podcast we are joined by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy who discuss what clinical co…

March 16, 2023 by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Blog
March 13, 2023
Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Inflation and the current claims landscape

Price increases can be seen across all industries — from food and fuel to construction and manufacturing. When we look at the claims industry, these same factors are influencing costs in workers’ compensation, auto and property claims. Inflati…

March 13, 2023 by Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Blog
March 07, 2023
Nigel Lambert
liability technical and audit manager
Property disrepair claims – An awakening

The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communi…

March 07, 2023 by Nigel Lambert, liability technical and audit manager
Blog
March 06, 2023
Hamish Blair
client relationship manager
State of emergency declared in New Zealand

On Tuesday, 14 February, and for only the third time in history, the New Zealand government announced a national state of emergency. The flooding and destruction that followed in the wake of Cyclone Gabrielle left Northland, parts of Auckland and the…

March 06, 2023 by Hamish Blair, client relationship manager
Blog
March 01, 2023
James Norman
International business development director
Defusing the impact of geopolitical tensions

Over the past year, countries around the world have dealt with wars, coming out of a global pandemic, a legacy of Brexit, and fuel and food security threats. These factors have and will continue to affect risk — causing shocks on global supply …

March 01, 2023 by James Norman, International business development director
Blog
February 24, 2023
February is Insurance Careers Month

In celebration of Insurance Careers Month, we are joined by Gary Uhl, VP operations and Courtney Rosenberg, talent acquisition consultant, who discuss opportunities in the claims and insurance services industry — and the advantages of pursuing …

February 24, 2023
Blog
February 23, 2023
Matthew Vale
BSc, PGDip BldCons, BDMA ClmsPrct, MRICS, RICS accredited building conservation surveyor RICS registered expert witness
Listed building repairs – how property owners can avoid prosecution

On 5 December 2022, five people were found guilty at Burnley Magistrates Court of illegally demolishing the Grade II listed Punch Bowl Inn in Ribble Valley, Lancashire. They are due to be sentenced on 8 March 2023. The 18th-century pub closed in 20…

February 23, 2023 by Matthew Vale, BSc, PGDip BldCons, BDMA ClmsPrct, MRICS, RICS accredited building conservation surveyor RICS registered expert witness
Blog
February 16, 2023
Steve Crystal
Head of claims fraud - international, Cert CILA APCIP
Tackling fraud in insurance claims: global observations

The UK and US insurance markets are well established when it comes to the challenge of tackling claims fraud, but what about the rest of the world? Well, there’s a growing appetite among insurers – those with an international presence, as well as t…

February 16, 2023 by Steve Crystal, Head of claims fraud - international, Cert CILA APCIP
Blog
January 27, 2023
Eric Schmitt - chief global information security officer and Brenda G. Corey - SVP compliance & regulatory
Data privacy and protection: balancing your approach to cybersecurity risk

In a world increasingly concerned with privacy and protection, companies must balance their awareness of risk with compliance amid rapidly changing regulations. From a data protection standpoint, over the past 24 months, there has been an increased e…

January 27, 2023 by Eric Schmitt - chief global information security officer and Brenda G. Corey - SVP compliance & regulatory
Blog
January 24, 2023
Kathy Tazic
managing director client services
Imagine 23: highlighting industry trends for the year ahead

Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Imagine 23 list, which highlights topics and trends employers, risk …

January 24, 2023 by Kathy Tazic, managing director client services
Blog
January 19, 2023
David Gear
director, head of major and complex loss (Scotland and Northern Ireland)
Addressing claims preparation costs cover

In the last five years, cover for claim preparation costs has been written into policies more frequently. Prior to this policy cover expansion, the cost of the appointed loss assessor or brokers' in-house claims specialist would be paid for by the po…

January 19, 2023 by David Gear, director, head of major and complex loss (Scotland and Northern Ireland)
Blog
January 11, 2023
Kevin Williams BSc (Hons) MRICS ACII ACILA
head of subsidence
Monitoring buildings from space – a subsidence breakthrough

Subsidence claims can be expensive and time consuming to manage, often taking up to a year or more to resolve. However, the ability to track building geometry from space is edging closer, and this will mean insurers and claims management companies ca…

January 11, 2023 by Kevin Williams BSc (Hons) MRICS ACII ACILA , head of subsidence
Blog
December 22, 2022
Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Cultivating concierge-level service

Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…

December 22, 2022 by Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Blog
December 14, 2022
Beau Bishop, SVP, catastrophe operations, Mark Della Giustina, VP, building consulting services, and John Gragson, SVP, operations
Hurricane Ian: strategic preparation, critical response

After plowing through the Caribbean, Hurricane Ian made landfall in southwest Florida on Sept. 28 as a dangerous Category 4 storm. The catastrophic event took the lives of nearly 150 people and caused an estimated $70 billion in property damage in th…

December 14, 2022 by Beau Bishop, SVP, catastrophe operations, Mark Della Giustina, VP, building consulting services, and John Gragson, SVP, operations
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