The first named storm of this season – Storm Austen – is set to batter parts of the UK with severe gales and heavy rain from Thursday night (22 Oct.). The Met Office has issued a yellow severe weather warning to come into force from midnight on Friday (23 Oct.) covering south Wales, south-west England and along the southern coastal counties of England.

Heavy rain will move in across England and Wales during Thursday night accompanied by wind gusts of up to 70mph which may lead to property damage, falling trees, travel disruption and the risk of power cuts.

| We’re here to support you

We’re prepared for the storm season and will be closely monitoring the situation as it develops. Our teams are standing by to support you and your customers:

  • As always, our home emergency team will be taking calls 24/7.
  • Our digital storm solutions offer a digitally enabled storm validation service that confirms coverage early, routes claims intelligently and delivers faster, fairer outcomes – even during surge events.
  • Our home and commercial adjusters are ready to move into affected areas and visit impacted customers including over the weekend as needed.