Our customizable workflows and processes are unmatched by competitors and developed with the end user in mind. We deliver a superior, consistent product and support it with a world-class customer experience. Our desk review services offer several benefits, including:

• Estimates are completed quickly and accurately — typically written within 24 hours.
• Experienced staff and advanced technology work in unison to maximize cost-effective parts.
• Appraisers are assigned based on complexity of loss, state of loss and type of equipment damaged.
• The workflow is completely customizable. We can receive the desk reviews directly from the carrier, third party administrator or vehicle owner, or by logging into a carrier-specific CCC portal.

Our dedicated specialists have expertise in an array of heavy equipment and specialty categories, including:

• Tractor trailer
• Upfitted vehicles
• RVs
• Motorcycles
• Classic cars
• Farm equipment
• Boats
• Construction equipment
• Exotics
• Electric vehicles (EVs)
• Delivery trucks

Our goal is to ensure the work product we produce is something we are proud to send to our clients. As a leader in the industry, Sedgwick offers outstanding customer service, extensive experience and quick, accurate estimates for our clients. We are able to handle assignments on a damage appraisal, desk review or photos only basis. We can evaluate the scope of damage, determine necessary repairs and write up complete estimates. If the damage is severe, we will establish the equipment value and obtain salvage bids. Sedgwick also has the expertise to investigate causes and explore subrogation opportunities.