Designed to smartly address high-volume incidents or claims events, Sedgwick’s flexible smart.ly platform integrates advanced technology behind the scenes to simplify the intake process for the end user. Smart.ly is powered by an embedded intelligent engine and guided by a rules-based structure. Multilingual and available to deploy anywhere in the world, smart.ly can take on a wide range of scenarios. Its capabilities, real-time system interactions, integrated artificial intelligence (AI), optical image analysis and robotic process automation (RPA) combine many of the latest technologies, enabling the automated adjudication of claims and fulfillment of processes. Intuitive scripts make it easy to report an incident, and new scripts can be created quickly, making it highly adaptable.
One platform, endless possibilities.
EASY TO CONFIGURE AND IMPLEMENT
Smart.ly can be customised for individual programs with client-specific data fields and document requirements. These configurations include a custom-branded landing screen and messaging; personalized scripting, question labels and data fields; and connectivity with other data sources for validation. The rapid exchange of information enabled by application programming interfaces (APIs) streamlines information accessibility and ensures accuracy.
Smart.ly can be implemented in a matter of hours, not days. Speed of resolution makes a big difference for the person behind each claim, loss or event, and we’re committed to helping clients move quickly in making things right again.
Incident and claim reporting for a broad spectrum of claims and events
LOW-DOLLAR PROPERTY OR GOOD DAMAGE CLAIMS
Reporting and resolution of customer service issues
Powered by an intelligent decision engine
motor processing for no, low-touch or fast track claims
Health plan incentives tied to wellness programs
WHAT CAN SMART.LY DO NEXT? LET’S FIND OUT TOGETHER. SHARE YOUR INFORMATION AND WE’LL SEND YOU A CLOSER LOOK AT SMART.LY’S CAPABILITIES, CASE STUDIES AND MORE.
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