Germany

Germany’s leading loss adjusting and claims management provider

For more than 40 years, Sedgwick Germany has delivered market‑leading loss adjusting and claims management services to insurers, brokers, and large corporations. We combine deep expertise with technology‑driven risk and business solutions, focusing strongly on efficiency and operational excellence.

Germany

Sedgwick simplifies the claims process, reducing costs and mitigate risks. Our loss adjusting, claims and risk management experts in Germany guarantee fast, specialized and high-quality support anywhere in the country. We integrate advanced technology and digital platforms to optimize the assessment and pro-active management of claims to offer a more agile and transparent experience.

Best in class solutions for every claim

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Desktop claims handling

We resolve claims quickly and accurately using advanced technology and expert adjusters. From desk-based processing, evaluation, document review and full claims adjusting to video inspections when needed, we deliver end-to-end or modular solutions for property, liability, third-party motor, travel, accident & health and specialty claims. Our unified platform provides real-time analytics, tailored reporting and scalable teams ensure speed, precision and transparency every step of the way.

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Loss adjusting of high-frequency claims

Our claim adjusters visit the site of the damage to assess it directly and settle it if necessary.
Ideal for all private and commercial damage in property, liability, vehicle collision and special damage cases. Fast, accurate and often completed within just a few days. This allows you to handle your claims with quality and confidence on site and with the right expertise.

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Major & complex loss

Our in-house experts manage major and complex losses across all insurance lines, both nationally and internationally. We handle residential, commercial and industrial property losses as well as resulting business interruption claims. Our executive-level adjusters combine technical and commercial expertise with an interdisciplinary approach. We also support clients in all types of liability claims and marine losses. No matter how complex, our specialized knowledge provides clarity and confidence throughout the process.

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Product recall

As the world’s most trusted product recall expert, we quickly respond to incidents to protect your brand’s integrity and consumer trust.

Trusted expertise for every industry.

Find an Expert

Looking for specialized knowledge? Use our Find an Expert tool to connect with industry professionals near you. Search by country and discover trusted experts ready to help.  

 

Start your search today and get the insights you need. 

Leading the way in innovation, digitalisation and automation.

At Sedgwick, we’re always finding new ways to digitalise the claims journey and improve the experience for our clients, customers and colleagues. Our commitment to innovation is helping us lower service costs, reduce indemnity spend, enhance data insights and better serve our clients.

Ireland Darwin

Darwin/Elite

Darwin is Sedgwick’s proprietary claims management system, designed to provide comprehensive, real-time oversight of the entire claims lifecycle.

mySedgwick

mySedgwick

mySedgwick is a self-service portal that gives employees, policyholders and customers access to real-time claim and case information.​

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smart.ly

smart.ly is a flexible intake platform with built-in artificial intelligence tools and digital triage capabilities.​

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viaOne

viaOne is a digital platform that provides clients with complete, real-time visibility into their claims portfolio with on-demand, actionable reports.​

Contact us for more information on loss adjusting and claims management services in Germany.

Germany contacts