Aviation claims

Unmatched expertise for adjusting aviation claims.

Get the support you need when you need it with our expansive network of expert surveyors, all ready to be on-site within a few hours.

Your aviation claims deserve unparalleled expertise and a high-tech touch. With Sedgwick, you get both from a team that’s handled some of the highest profile incidents over the past 30 years and can be on-site, anywhere in the world, within 24 hours. Our loss adjusting experts have an in-depth knowledge of aircraft construction and the aviation industry. They’re backed by the most advanced AI-enabled technology and the richest data set around. Our flexible intake platform (smart.ly) streamlines claim reporting, while our powerful information hub (viaOne) provides complete, real-time visibility into your claims portfolio.

Unrivaled

expertise of engine construction, maintenance and repairs

24 hours

for surveyors to be on-site, anywhere in the world

30 years

of experience handling high-profile incidents

Tech-enabled loss adjusting and specialty services for aviation.

Claims adjusting

Our adjusters offer a wide range of services to help clients manage liability and property loss claims globally. We also provide subrogation and international claims handling, litigation management and expert witness testimony.

Rapid global response: Surveyors on-site within hours
Integrated services: Forensic engineering, brand protection, and more
Trusted by the industry: Proven track record with complex aviation losses

Hull services

When an aircraft or any aeronautical product is damaged, we can arrange for a surveyor to be on site, almost anywhere in the world, within a few hours of notification. Our investigations of first-party claims include comprehensive reports with detailed descriptions of damage, recovery and repair options, cost estimates and recommendations. We also perform aircraft recovery, salvage sales and crisis and risk management services including operational safety surveys.

Aviation Liability Adjusting Services

Sedgwick provides comprehensive aviation liability adjusting services, managing all aspects of third-party claims from initial notification through to final settlement. Our expertise covers:

Property damage and loss
Passenger and airport personnel injuries
Cargo and baggage loss or damage

Our experienced aviation adjusters conduct thorough investigations, including on-site inspections, witness interviews, and detailed analysis of relevant laws and contractual obligations. We deliver clear, actionable reports outlining liability assessments, strategic recommendations, and claim reserve estimates.

Our liability adjusters also support first-party claims by assessing third-party liability, evaluating potential third-party liability and pursuing recovery and subrogation opportunities.