Claims administration
Resolving your claims quickly across all lines and industries, using the best, most advanced technology and caring that counts.
Over 8 million claims handled annually.
With the largest team of experts and more workers’ compensation and liability claims under our belt than anybody else in the industry, we’ve done and seen it all. We give every claim we handle our best: the industry’s top experts, paired with the most advanced AI-enabled technology and the most robust data set around.
And we do it while always remembering the face behind every claim and the value of empathy in everything we do. Nearly 100% of our clients keep calling on us, year after year, claim after claim, because we bring the best possible outcomes for their employees and customers, at the greatest cost savings.
Technology that transforms claims administration.
No one has invested more in technology to digitize the claims process, leverage artificial intelligence and drive smarter decisions based on our unrivaled depth of data and historical trends. Through our award-winning internal and client-facing proprietary tools, we deliver unparalleled efficiencies, cost savings and outcomes — not to mention a better experience for everyone involved in the claim.
Sidekick Agent
An industry-first platform that uses agentic AI for document summarization, task automation and fast claim insights.
mySedgwick
A self-service portal that gives employees, policyholders and customers access to real-time claim and case information.
smart.ly
A flexible intake platform with built-in artificial intelligence tools and digital triage capabilities.
viaOne
A digital platform that provides clients with complete, real-time visibility into their claims portfolio with on-demand, actionable reports.
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