Sedgwick Global Privacy Policy
Global Privacy Policy
Sedgwick’s caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick’s policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.
We want to share with you our policy to what personal information we may collect, how we may use this information and other important areas relating to your privacy and data protection. Please find below links to the policies that apply to all internet sites and applications of Sedgwick and its groups of companies.
Introduction and scope
Sedgwick, its subsidiaries and affinities (“Sedgwick,” “we,” “us,” “our,”) take your privacy seriously.
This Privacy Notice describes the types of Personal Data that we obtain through the Sites and Services (each as defined below), how we may use that Personal Data, with whom we may share it, and how you may exercise your rights regarding our processing. The Notice describes the measures we take to safeguard the Personal Data that we obtain and how you can contact us about our privacy practices. For further information specific to your country or jurisdiction please scroll to the end of this privacy notice for additional content.
“Personal Data” is information that identifies you or other individuals (such as your dependents). This Privacy Notice describes how we will handle Personal Data that we collect through:
- Our websites and other software applications made available through computers and mobile devices (the “Sites”) and
- Claims management, loss adjusting, product recall, benefits administration, insurance product customer service and co-ordination; medical screening and other risk and insurance related services and technology enabled business solutions, including cor similar processes such as claim forms, telephone calls, emails, text/chat messages and other communications with us, as well as from claim investigators, medical professionals, witnesses or other third parties involved in our business dealings with you (the “Services”).
In delivering most of our services Sedgwick and its subsidiaries acts on behalf of an insurer and/or insurance broker. In that situation the privacy policy of the insurer and/or insurance broker will apply as they will be the controller of the data we process on their behalf. If you are uncertain, we will always be here to help you identify the party that controls your data.
Contact
If you have questions, concerns or a complaint about this Privacy Notice or about Sedgwick’s privacy practices, please contact our Americas privacy team via e-mail at [email protected] or by post at 8125 Sedgwick Way, Memphis, TN 38125.
or
For privacy queries outside of the Americas please contact our international team on [email protected] or by post at Merrion Hall, Strand Road, Dublin 04, D04 K744, Ireland.
All queries regarding your claim or casefile should be communicated directly to your Sedgwick claim or casefile representative.
Updated 03/27/2025.
Personal information we obtain
How we use cookies
How we use your personal data
Legal basis for processing
How we share your personal data
International Data Transfers
Security of personal data
Retention of personal data
Control of your PIN
Amendments
Third party websites
Children’s privacy
Global Privacy Policy Translations
Country-specific privacy policies
Argentina
Australia
Bahrain
Brazil
Canada
Chile
China
Colombia
European Economic Area
Hong Kong
Indonesia, Malaysia, Philippines, and Singapore
Israel
Japan
Kingdom of Saudi Arabia
Mexico
New Zealand
Peru
Russia
Qatar
South Africa
South Korea
Taiwan
Trinidad
Turkey
Ukraine
United Arab Emirates
United Kingdom
United States
Vietnam
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Cookies used
- .AspNetCore.Antiforgery
- .ASPXANONYMOUS
- __RequestVerificationToken
- ASP.NET_SessionId
- CRAFT_CSRF_TOKEN
- CraftSessionId
- JSESSIONID
- OptanonAlertBoxClosed
- OptanonConsent
- PHPSESSID
Cookie Subgroup | Cookies | Duration |
---|---|---|
www.travelweekly.com | OptanonConsent (365 0) | 365 days |
onetrust.com | __cfduid (30 0) | 30 days |
cookielaw.org | __cfduid (30 0) | 30 days |
cdn.cookielaw.org | OptanonAlertBoxClosed (360 0) OptanonConsent (360 0) | 360 days 360 days |
cloudflare.com | __cfduid (30 0) | 30 days |
clientportal-frontend-development.azurewebsites.net | OptanonAlertBoxClosed (365 0) OptanonConsent (365 0) | 365 days 365 days |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookies used
- __unam
- language
Cookie Subgroup | Cookies | Duration |
---|---|---|
myfonts.net | __cf_bm (0 0) | 0 days |
vimeo.com | __cf_bm (0 0) vuid (730 0) | 0 days 730 days |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Cookies used
- _ga
- _gat
- _gclxxxx
- _gid
Cookie Subgroup | Cookies | Duration |
---|---|---|
sedgwick.com | ce_need_secure_cookie (Session) | 0 days |
nr-data.net | JSESSIONID (Session) | 0 days |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookies used
- __cfduid
- _fbp
- ln_or
- wp44300
- wp44302
- wp4952
Cookie Subgroup | Cookies | Duration |
---|---|---|
ib.adnxs.com | hasLiveRampMatch (Session) | 0 days |
linkedin.com | AnalyticsSyncHistory (30 0) bcookie (731 0) lang (Session) li_gc (0 0) li_sugr (89 0) lidc (1 0) UserMatchHistory (30 0) | 30 days 731 days 0 days 0 days 89 days 1 days 30 days |
youtube.com | CONSENT (6135 0) DEVICE_INFO (179 0) VISITOR_INFO1_LIVE (180 0) YSC (Session) | 6135 days 179 days 180 days 0 days |
hsforms.com | __cfduid (30 0) | 30 days |
forpci36.actonsoftware.com | JSESSIONID (Session) | 0 days |
google.com | _GRECAPTCHA (180 0) | 180 days |
addthis.com | uvc (396 0) xtc (396 0) | 396 days 396 days |
adnxs.com | anj (90 0) uuid2 (90 0) | 90 days 90 days |
www.facebook.com | (Session) | 0 days |
twitter.com | guest_id (730 0) guest_id_ads (729 0) guest_id_marketing (729 0) personalization_id (730 0) | 730 days 729 days 729 days 730 days |
doubleclick.net | IDE (390 0) test_cookie (0 0) | 390 days 0 days |
snap.licdn.com | ln_or (0 0) | 0 days |
ads.linkedin.com | lang (Session) | 0 days |
hsforms.net | __cfduid (30 0) | 30 days |
www.linkedin.com | bscookie (731 0) | 731 days |
mathtag.com | mt_misc (30 0) uuid (393 0) | 30 days 393 days |
facebook.com | fr (90 0) | 90 days |
www.google.com | _GRECAPTCHA (180 0) | 180 days |
everesttech.net | ev_sync_enc (365 0) everest_g_v2 (365 0) | 365 days 365 days |