International Privacy Policy

Version Control 11/04/2024 


This policy document relates to all Sedgwick International colleagues, including its subsidiaries and affiliates.


This policy applies to all Sedgwick colleagues; including temporary staff, contractors, sub-contractors and authorised third parties.


In delivering most of our services Sedgwick and its subsidiaries acts on behalf of an insurer and/or insurance broker. In that situation the privacy policy of the insurer and/or insurance broker will apply as they will be the controller of the data we process on their behalf. If you are uncertain, we will always be here to help you identify the party that controls your data. Sedgwick is committed to protecting the privacy of Personal Data we collect and process in conducting our business. “Personal Data” is information that identifies you, or other individuals (such as your dependents). This Privacy Policy describes how we handle Personal Data that we collect through:

  • Delivery of our “Services”
  • Claim or other forms, surveys, telephone calls, e-mails, webchat and other communications with us, as well as from (claim) investigators, medical professionals, witnesses or other third parties involved in our dealings with you
  • Our websites (the “Site”)
  • Our software applications (the “Apps”)
  • Our (pre-)employment arrangements

Collectively referred to as the “Processes”.

We collect and process your Personal Data in accordance with this Privacy Policy, which also includes details about our use of website cookies in line with current data protection legislation including the General Data Protection Regulation 2016/679 (GDPR). 

For information on your rights and how Personal Data is collected, stored and processed as part of Services go to the ‘Our operational services’ section of this policy.