Our team has a thorough understanding of how cargo moves and an in-depth knowledge of the industry. Container losses come in all shapes and sizes, such as losses involving fire damage or materials falling overboard. We have extensive experience managing container losses across the globe and our dedicated team will establish the extent and cause of the damages. We also provide project cargo and warranty services, which include assessing the suitability of the cargo, vessel and handling gear at the start of an operation. We bring together our team’s global expertise to ensure the highest standards of pre-risk loss control.

Our dedicated experts bring their seagoing, engineering and shipbuilding experience to bear on behalf of insurers, owners and operators, providing nautical surveys on all types of vessels and docking facilities.

We regularly investigate and adjust liability claims across the full range of risks insured in the marine market. Our cargo and logistics expertise brings benefits both in terms of more effective loss mitigation as well as careful investigation of the cause of loss and the responsibility for it. Claims involving maritime law are among the most challenging in the workers’ compensation industry. Employers need a partner that understands the unique rules and regulations governing these cases to ensure compliance and avoid fines.

When marine claims are reported, our experts respond quickly and work closely with clients to define goals and address all issues. We offer a comprehensive solution that streamlines the claims process while helping clients contain costs.

To support yacht, watercraft and recreational marine claims, our services include:

• Full third party administrator services
• Independent adjusting (desktop and field services)
• Surveying
• SIU investigations
• Maintenance and cure/Jones Act claims management and administration
• Risk assessment and consulting
• Expert witness testimony
• Salvage sales
• Subrogation/recovery
• CAT response and carrier overflow support

Each year, businesses lose a lot of money paying claims that – at least in part – should be paid by a responsible third party. A significant amount of paid claims can be recovered through subrogation, increasing the bottom line. Sedgwick’s goal is to ensure our customers have the best recovery results possible and, at the same time, minimize related expenses.

Our experts provide technical consultancy, supervision and marine warranty surveys for OEMs, freight forwarders, transporters, project managers and insurers. We ensure compliance with local and international legislation with everything we do, including:

• Preventing marine losses
• Advising on risk management for packaging, loading, securing and discharge
• Conducting condition surveys
• Surveying critical handling points
• Notifying claims against liable parties

Our specialist handlers manage all aspects of cargo movement claims – road, rail, air, sea and inland waterway transport – as well as warehoused goods. We provide a claims handling service from first notification of loss followed by a thorough assessment of the peril and appointment of suitably qualified marine surveyors, if appropriate, through to settlement and pursuit of third-party recoveries.

When things go wrong, establishing who is responsible and how such liability by either be restricted or indeed defended takes expert knowledge of freight operations, contract terms and international conventions. Our team of freight liability experts will lead our principals through the entire process.

More and more companies do not operate their own storage facility; they rely on the provision of warehouse services from third party providers. From simple storage operations through to full Warehouse Management Systems (WMS) and inventory control with pick and pack services, we are market leaders in the investigation of multi-customer/multi-contract warehouse keepers claims.

When large, high value project-critical equipment is transported across the globe, the risks are just as large and equally as critical — involving complex components, intricate transport logistics and tight timeframes.

Project cargo insurance generally covers the entire shipping process – from the time the goods or materials leave the manufacturer to their arrival at the project site. We undertake project cargo/heavy lift and warranty surveys to prevent losses and claims occurring, including preventing the delayed start-up date of the project (DSU). We provide risk management advice on loading, discharging, securing and movement of project-critical cargoes.

We regularly investigate and adjust liability claims across the full range of risks insured in the marine market. Our cargo and logistics expertise brings benefits both in terms of more effective loss mitigation, as well as careful investigation of the cause of loss and the responsibility for it. Our clients include P&I clubs and fixed-premium insurers of freight-forwarders, truck-operators, warehouse-keepers, ports and terminals and marine trade businesses such as welders, fabricators, and repairers.