Sedgwick takes steps to keep your Personal Data accurate and up to date. If you reside in Australia, you may request access to or correction of the Personal Data that we have collected about you. To access your Personal Data, please contact us described above. We may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law. If you have any complaints regarding how we handle your Personal Data, please contact us at the address above or email us: [email protected]. Sedgwick responds to complaints as soon as practicable, and in any event, within the time limits prescribed by law.

• Family violence policy
• Australia anti-slavery and human trafficking statement
• Complaint policy (translations available; contact us for a version in your preferred language)
• Communicating with Sedgwick
• Vulnerable Customer Policy — At Sedgwick, (ACN 003 437 161, AFSL 530898) caring counts, and we believe in treating our customers with respect and dignity. We understand that each of our customer’s circumstances is unique and that there might be additional assistance you need from us in challenging times. Sedgwick has a range of support options and we will work with you to make sure that any extra help you need is made available. Call us on (+61) 1800 811 285 or view our Vulnerable Customer Policy.
• Ethics line
• Financial Hardship Statement
• Treating Customers Fairly Policy
• General Insurance Code of Practice (Australia)
  The Insurance Council of Australia Limited has developed the General Insurance Code of Practice (“the Code”), which is a voluntary self-regulatory code. The Code aims to raise the standards of practice and service in the insurance industry. 
  
  Sedgwick Australia has adopted the Code on terms agreed with the Insurance Council of Australia and its partnering organisations. For further information on the Code please visit www.codeofpractice.com.auThe Code Governance Committee (CGC) is an independent body that monitors and enforces insurers’ compliance with the Code. For more information on the Code Governance Committee (CGC) go to www.insurancecode.org.au

Sedgwick takes steps to keep your Personal Data accurate and up to date. If you reside in New Zealand, you may request access to or correction of the Personal Data that we have collected about you. To access your Personal Data, please contact us as described above. We may charge for this service and will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law. If you have any complaints regarding how we handle your Personal Data, please contact our [email protected]. Sedgwick responds to complaints as soon as practicable, and in any event, within the time limits prescribed by law.