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July 14, 2022
Shane O'Dea
head of strategic partnerships and programs, workers compensation
Embracing new dimensions of return to work

Grabbing breakfast on-the-go, rushing to catch public transportation, or getting stuck in bumper-to-bumper traffic in order to work the traditional 9-to-5 is no longer the standard for many in the workforce in Australia and around the world. Remote, …

July 14, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers compensation
Blog
July 06, 2022
Bridget Caswell, director of product compliance; and Jennifer Dama, operations communications consultant
Making flexible work models work

Necessity has proved to be the mother of invention when it comes to adopting alternative work models. What many employers originally anticipated to be a brief sojourn into flexible work is now going on two-plus years. Despite the lack of strategic pl…

July 06, 2022 by Bridget Caswell, director of product compliance; and Jennifer Dama, operations communications consultant
Blog
May 17, 2022
Dr. Teresa Bartlett managing director, senior medical officer and Mark Debus, MSW, LCSW manager, behavioral health services
Addressing mental health concerns

Many of those who became accustomed to remote arrangements during the pandemic fear they will lose their work-life balance upon returning to the office. Meanwhile, others feel they will gain social engagement and a sense of connectedness. For employe…

May 17, 2022 by Dr. Teresa Bartlett managing director, senior medical officer and Mark Debus, MSW, LCSW manager, behavioral health services
Blog
May 16, 2022
Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Supporting the workforce in today’s challenging landscape

The COVID-19 pandemic has forever changed the face of the workforce. Much like an individual who survived a near-death experience, workers around the world have en masse taken stock of their lives during the past two years, reconsidering their priori…

May 16, 2022 by Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Blog
April 19, 2022
Mark Debus, MSW, LCSW
manager, behavioral health services
Handling employees’ emotional fallout when returning to the office

Over the past two years, workers’ resilience has been repeatedly tested and challenged. As a result, many are stronger, more agile, and more adaptive than ever before. At the same time, many workers are drained and reeling from the toll of grief, los…

April 19, 2022 by Mark Debus, MSW, LCSW, manager, behavioral health services
Blog
April 14, 2022
Lisa Orr
senior human factors consultant
Ergonomics at work: creating a safer environment at home and in the office

The rapid shift to work-from-home arrangements during the COVID-19 pandemic meant that many remote work setups were quickly put together without long-term considerations in mind. Given that two years have passed since the start of the pandemic, now i…

April 14, 2022 by Lisa Orr, senior human factors consultant
Blog
December 10, 2021
Scott Westman
senior vice president, casualty operations
The further we go, the closer we get: Moving ahead in workers’ compensation

The further we get from the start of the pandemic, the more permanent the changes to the world of workers’ compensation become. New industry players have been introduced, business needs have been refined and program practices have evolved. Those who …

December 10, 2021 by Scott Westman, senior vice president, casualty operations
Blog
July 08, 2021
Michelle Hay
Global chief people officer
The workplace of the future

The widespread work-at-home transition ushered in by the COVID era has shined the spotlight on big-picture questions about how and where we work. What is the role of the office in the future state of the “new normal”? In my view, there is no one-si…

July 08, 2021 by Michelle Hay, Global chief people officer
Blog
April 17, 2020
Lisa Orr
CPE, Sr. Human Factors Consultant
Working from home safely and effectively

So you’ve been sent home to work during the coronavirus (COVID-19) pandemic and the setup you quickly put together those few weeks ago now has you concerned about longer-term comfort, safety and productivity — especially as we look ahead toward…

April 17, 2020 by Lisa Orr, CPE, Sr. Human Factors Consultant
Blog
March 31, 2020
Mark Debus, MSW, LCSW, Behavioral Health Team Lead and Rebecca Sherman, MSW, LMSW, ACSW, Behavioral Health Specialist
How can we address unique challenges of injured and ill workers staying at home?

We are living in very challenging and surreal times. In response to the novel coronavirus pandemic, countries, cities and states have instituted mandatory restrictions on public gatherings, closed non-essential businesses and given “stay-at-home” ord…

March 31, 2020 by Mark Debus, MSW, LCSW, Behavioral Health Team Lead and Rebecca Sherman, MSW, LMSW, ACSW, Behavioral Health Specialist
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