CATASTROPHE RESPONSE

Helping the world recover from catastrophes.

From first notice of loss to claim resolution, our experienced catastrophe (CAT) response team provides fast and flexible support to help you and your policyholders after disasters.

 

Independent adjusters: Join our independent resource network.

When disaster strikes – whether a hurricane, wildfire or man-made event – we’re here to support you and make things right. Our CAT specialists quickly mobilize to inspect damage, manage claims and care for your policyholders when it matters most. With unmatched resources, world-class expertise and the richest data set in the industry, we can handle everything from initial intake and temporary housing to managing the rebuild process – all while keeping your costs in check. We make it easy for policyholders to submit and resolve CAT claims with our residential claims technology, and with our viaOne information hub, you get complete visibility into your program to monitor trends.

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CAT alert

Fire ignites north of LA, prompts evacuations

August 8, 2025
Fire ignites north of LA, prompts evacuations

A fire erupted Thursday afternoon near Lake Piru in California, about 50 miles northwest of Los Angeles, and has been spreading rapidly. Fueled by hot, dry weather, the so-called Canyon Fire has burned through nearly 5,000 acres according to Cal Fire. The fire is 0% contained. 

Thousands of residents in LA and Ventura counties have been ordered to evacuate.  

When disaster strikes, we’re ready to respond.

We offer a range of resources to help address immediate and longer-term recovery needs. Our catastrophic response teams are available to assist 24/7, with solutions such as:

  • Temporary housing services — With thousands of people under evacuation orders, alternative housing is difficult to come by. Through our established partnerships with hotels and rental properties, we can identify and reserve emergency housing for your policyholders.
  • Corporate relocation services — If your policyholders’ facilities have been affected by the fire, our experts can promptly find rental spaces that are safe and suitable. We help clients maintain operations, minimize business interruptions and reduce losses.
  • Damage assessments for property and contents — Whether your policyholders’ buildings or their contents incur fire or smoke damage, our team of experts can work to manage the investigation process and facilitate swift resolution of your claims. 
  • Repair solutions — Sedgwick offers customized managed repair and restoration services through our network of certified national contractors – supporting clients throughout the entire repair process.

If you have questions or need assistance with a claim, contact our property team.

End-to-end catastrophe claims support.

The most innovative catastrophe response technology. 

Advanced imagery

Effective CAT claims management starts with a clear understanding of the damage. Our advanced imaging platform combines publicly available street view images with photos of the building taken after the event. By comparing pre- and post-loss conditions, adjusters can more accurately assess the damage and make smarter decisions faster.

Weather and climate data

A CAT event can change in an instant. That’s why we’ve invested in proprietary software that consolidates real-time conditions and climate data —like wind and smoke — from the most trusted weather and mapping information providers. With greater visibility into the latest conditions, adjusters can respond faster and strategically scale their client support when and where it’s needed.

Geospatial data and mapping

When a natural disaster strikes, every moment counts. Our adjusters use advanced mapping models – powered by geospatial data and API technology – to quickly assess property damage and track fire progression. Having direct access to precise satellite and geographic data, like coordinates and property dimensions, helps them verify claims and even begin remote assessments before an evacuated area is reopened.

Local updates

Our adjusters are always equipped with the latest information before arriving at a loss site. As secondary responders, they closely follow all local safety guidelines and use our technology to stay informed on the most recent updates, civil authority notices and evacuation orders. This proactive approach ensures a well-coordinated response from the start.

Industry-leading expertise
for every CAT event. 

  • Earthquakes
  • Hurricanes
  • Product liability
  • Third party liability exposures
  • Wildfires
  • Floods
  • Mass tort
  • Product recall
  • Tornados
  • Windstorms
  • Hailstorms
  • Pandemic
  • Riots/civil unrest
  • Volcanic eruptions

News & insights to strengthen your CAT readiness

Contact us about our catastrophe management solutions.

Available in

  • Afghanistan
  • Australia
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  • Bahamas
  • Bahrain
  • Belgium
  • Bolivia
  • Brazil
  • Bulgaria
  • Canada
  • Cayman Islands
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  • France
  • Germany
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  • Japan
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  • New Zealand
  • Nigeria
  • Oman
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  • Panama
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  • Poland
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  • Spain
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  • Taiwan
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  • United Arab Emirates
  • United Kingdom
  • United States
  • U.S. Virgin Islands
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  • Vietnam
  • Zambia