LOSS ADJUSTING

Loss adjusting

Responding when and where you need us — with more experts than anyone — ready to handle every type of loss, from the everyday to the catastrophic.

1.5 million loss adjusting claims every year.


No matter the loss, get the peace of mind that can only come from having the industry’s leading experts on your side, ready to respond and help make things right again.

We have the largest loss adjusting team in the world and have been there for some of the most complex auto, aviation, marine and property losses. With a presence in over 80 countries, we have the largest global reach and can be nearly anywhere in a matter of hours.

For every loss we adjust, either in-person or virtually, we use the most advanced AI-enabled technology and the most robust data insights available. These best-in-class tools, in the hands of the best experts, ensure we deliver the fastest, most accurate loss assessments that help you and your policyholders get on the path to recovery sooner – all at the most cost-effective price. 

Technology that transforms loss adjusting.

No one has invested more in technology to digitize the claims process, leverage artificial intelligence and drive smarter decisions based on our unrivaled depth of data and historical trends. Through our award-winning internal and client-facing proprietary tools, we deliver unparalleled efficiencies, cost savings and outcomes — not to mention a better experience for everyone involved in the claim.  

Sidekick Agent

An industry-first platform that uses agentic AI for document summarization, task automation and fast claim insights.​

mySedgwick

A self-service portal that gives employees, policyholders and customers access to real-time claim and case information.​

smart.ly

A flexible intake platform with built-in artificial intelligence tools and digital triage capabilities.​

viaOne

A digital platform that provides clients with complete, real-time visibility into their claims portfolio with on-demand, actionable reports.​